[Resolved]  Eureka Forbes — Aquaguard water purifier - Infinity model

Address:Mumbai City, Maharashtra, 400703
Website:www.eurekaforbes.com

We had taken AMC of 3 years for Aquaguard - Infinity model (Contract receipt no.20749292, Dt. 05/05/2012), Eureka Forbes representative have not completed total no. of service required during AMC, they have not visited even after given reminder for due service. After giving many service request calls Eureka Forbes representative visited, but denied to complete the pending service as per AMC. He was just talking about expiry of service contract. After his visit leakage problem has started. After giving complain Eureka Forbes customer care representative informed me that Company representative will be visiting and completing pending AMC service. Few days back company representative visited but he also denied to complete AMC pending services, even he was unable to stop water leakage.
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Jun 26, 2016
Complaint marked as Resolved 
Representative had visited and done the pending servicing
Eureka Forbes customer support has been notified about the posted complaint.
Complaint comments 

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Hi svpawar,

We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team
Our address is as below :-
Mr. Vishwasrao S Pawar,
H/10, New Daulat CHS. Ltd.,
Plot no. 29/30/31,
Sector 16/A,
Vashi, Navi Mumbai,
Cell no. [protected], [protected]

Complain no. 84036462, [protected], [protected]

Eureka Forbes customer care representatives are unable to provide correct Customer ID.

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