[Resolved] Eureka Forbes — aquaguard water purifier not working after installation today.

dipankar11

from Pune, Maharashtra

Address:

700028

I have purchased on water purifier of aquaguard from great eastern shop at dumdum, kolkata and got it installed today. The purifier is not working as there is overflow from top and the motor is running too. The installation personnel informed that the level sensor is not working and people from service department is to attend. Why there shall be any defect and why the customer is to suffer when the amount has been paid in full. Please address the issue.

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Dec 22, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Eureka Forbes Customer Care's response Dear Dipankar,

Request you to share your registered contact number/customer ID here. I'll have my team get in touch with you soon to fix the issue in your product.

Regards,
Priya

Verified Support

Nov 21, 2017

Eureka Forbes Customer Care's response Dear Dipankar,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Priya