[Resolved] Eureka Forbes — Aquaguard Water Purifiers

pm1981

from Bengaluru, Karnataka

Address:	560078
Website:	www.eurekaforbes.com/Product/Water-Purifiers/Aquaguard

Shifted my home and not able to get hold of installation guys for my Aquagard Green RO in the new area. Customer care guys say "we have noted your details and will escalate your issues with our senior service team and inform them to look into the matter and resolve by today". After 8~10 calls and a mail to "[protected]@eurekaforbes.com" i haven't seen the resolution. Date: 29-Nov-2015 Client: Prasanna Want to return the product and get the refund of the AMC. Reinstallation request number: 93877933

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Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2015

Eureka Forbes Customer Care's response Hi pm1981,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team.

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Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Hi pm1981,

We have received feedback from our service team that your issue has been resolved.

Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.

Regards,
Eureka Forbes Team