[Resolved] Eureka Forbes — Aquasure maxima - ro+uv+tds regulator

Raja A Hussain

from Bhopal, Madhya Pradesh

Address:	492001
Website:	www.eurekaforbes.com/escalate-service-request

I have launched a complaint on 4th may 2017 for non functioning of the device. The service engineer mr. Human sahu visited on 6th may 2017 and declared that some spare part has to be replaced.
In spite of several calls to service center in charge mr. Ashish saxena, till date no responsible person is taking care of the complaint, and on the contrary they misbehave with the client. Claim of 24hr. Service support has no value.

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Jun 15, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 11, 2017

Eureka Forbes Customer Care's response Dear Raja,

Please share your contact details/customer ID and I will have my team connect with you to address your concern.

Regards,
Anita

Verified Support

May 12, 2017

Eureka Forbes Customer Care's response Dear Raja,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Anita

Verified Support

May 14, 2017

Eureka Forbes Customer Care's response Dear Raja,

As I haven't received any revert, your complaint is closed from our end. Do get back in case you need any further assistance.

Regards,
Anita