[Resolved] Eureka Forbes — aquasure smartplus 6 litre

richa giri

from Noida, Uttar Pradesh

Address:

TSB 11 Bina Society Northern Coalfields Limited Jamshilla Near Anpara power plant, 231220

Aquasure team is not providing installation service, have been doing follow up from more than 10 days

Called several times at their service centre, they provided service request number [protected] on 12th april but till now no one turned up from their team for installation. Written several emails but no response received. Already provided invoice and purchase details on their email id and whatsup number.

It's a new machine and indicator is also not working.

Regards
Richa
[protected]/[protected]

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Apr 22, 2019

Complaint marked as Resolved

Technician was sent within 3 hrs after posting complaint at this site post that they were not responding and giving lame excuses. Thank you Sir for quick support

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

Eureka Forbes Customer Care's response Dear Richa,

Your details have been shared with my team in Sonbhadra. Request your understanding as they will connect with you as soon as possible to complete the installation of your product.

Regards,
Piyush

Verified Support

Apr 22, 2019

Eureka Forbes Customer Care's response Dear Richa,

I understand that my team has resolved your concern. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Piyush

Apr 22, 2019

Updated by richa giri Thanks Piyush, support was provided only after posting complaint at this site, will appreciate if in future your team provides support just by registering request at Aquaguard helpline number