[Resolved] Eureka Forbes — Aquasure water purifier- display board not working-[protected]
D
DivK
from Mumbai, Maharashtra
Address:
Chennai, Tamil Nadu, 600073
Logged complaint [protected] - Nov-8th for the display board which is not working & since then we have called atleast 24 ppl - Lead, Owner, Manager, Cust Care etc but then none of them are able to get me a replacement unit. Not one soul who can say that it will take time & until then please use this unit .
Do they know what it means by a customer ?
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Dec 27, 2016
Complaint marked as Resolved
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2016
Eureka Forbes Customer Care's response Hi Divya,
I have informed our service team at Chennai about this. They will contact you and address your concern at the earliest.
Regards,
Piyush
Verified Support
Nov 25, 2016
Eureka Forbes Customer Care's response Hi Divya,
I understand that your concern has been addressed. Do let me know for any further assistance.
Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.
Cheapest people and company that I have seen in my life.
Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP
If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.
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Contact Details:
1) Pratik Singhania, Marketing Manager: pratik.[protected]@eurekaforbes.com ([protected])
2) Shashank Sinha, AVP Marketing: [protected]@eurekaforbes.co.in ([protected])
3) Marzin R. Shroff, CEO Sales & Marketing:: [protected]@eurekaforbes.co.in
4) Teresa Dsouza, Secretary to CEO: teresa.[protected]@eurekaforbes.co.in
[protected]
Despite the completion of the project as per the exact requirements communicated to us time and again and well within the timelines Mr. Pratik Singhania refuses to pay us the promised fees of INR 50, 000/-
Even our legal actions are being taken casually and are being intentionally ignored and answered casually to harress us further and stretch the matter.
Cheapest people and company that I have seen in my life.
Marketing Manager cheats,
AVP send half informed, sarcastic, arrogant and unprofessional mails on being sent a detailed mail,
CEO is happy hiding in his office enjoying being the leader of a team that cheats and deceives people. As long as the company pays him a fat salary he will happily close his eyes to all kinds of inefficiencies his people exhibit. So much for his LEADERSHIP
If it helps mail or call these (num given above) and tell them how inefficient this stupid company is with idiots like them.