Eureka Forbes — Aquasure xpert problem

Address:Kolkata, West Bengal, 700052
Website:www.eurekaforbes.com

After the AMC is done on 31-Oct-15 the product started behaving erratically. To make the tank full (8 lts); previously the machine used to reject almost 20 lts of water. But after the AMC and change in cartridge, membrane, etc. the machine was rejecting almost 40 lts of water. A complaint was registered on Eureka Forbes helpline immediate afterwards. The same technician (most probably Suvashish Biswas) who did the AMC visited the site and done some thing for which the water rejection fell down to 5 -6 lts and water was not same in taste. Again another complaint was registered to Eureka Forbes helpline with specifically mentioning that Suvashis should not visit the site. This time Suvashish came with another technician who also messed with the machine and now the machine is rejecting very less water. We are looking for a permanent solution; else please pay me cost of the product along with AMC amount and take this machine away.
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Hi Dipanjandas,

We regret the inconvenience caused to you. Please share with us your contact details/ complaint no/ customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team
Hi Team,

Please find below the required details:
Contact No. : [protected]
Complaint No. : 85067709

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