[Resolved] Eureka Forbes — Aquasure xpert RO+UV+UF with tasteguard water purifier

K R Mohandas Kozhiparambil

from Mysore, Karnataka

Address:	Mumbai City, Maharashtra
Website:	ഡഡഡ.eurekaforbes .comueua

I purchased one aquasure xpert ro+uv+uf with tasteguard water purfier from central police canteen on 5th may 2017. Installation request registered vide no. [protected] on 7th may. After repeated request service engineer reported only after 20 days. However, പ്രോഡക്റ്റ് stop its functioning from the next day to its installation. I called several times but service engineer not yet reported to rectify the problems. Fed up with your poor after sale service i am lodging this complaint.in case no response from your side nothing will left with me except lodging complaint in consumer court. This for your info and needful action immediately.

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Jul 15, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2017

Eureka Forbes Customer Care's response Dear Mohandas,

I have shared your details with my team at Thrissur. They will connect with you to fix the issue in your product.

Regards,
Anita

Verified Support

Jun 12, 2017

Eureka Forbes Customer Care's response Dear Mohandas,

I have been updated by my team that your concern has been addressed. Thank you for your support and have a nice day!

Regards,
Anita