Eureka Forbes — AQUASURE XPERT water filter issue | |||
This is Senthilkumar, bought AquaSure Xpert 4 months back in Bangalore. Since bought, always getting some other issues and used to call contact centre. Again, around 12 days back, machine is showing “Fault C” and not working. One person named Mr Lingraj attended the issue and told that he would solve the issue within 24hrs. After that around 4 to 5 complaints I gave through web, SMS and via contact center. Nobody has come so far. Really I fed up with the service and buying the water from outside past 10 days. Please advise me to move forward. Senthilkumar [protected] Was this information helpful? | |||
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Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi,
Thanks for your reply. Please be noted that the some of the complaints details so far given,
customer id : [protected]
complaint no :[protected]
complaint no : 80362587
Component Number:[protected]
Product Code: GWPDASXPR00000
Compliant gave to Raghavendra : [protected] (Call center people gave this number to escalate, vain attempt)
Technical person who attended the complaint one week back :Lingraj :[protected] (he assured that he would come back with in 24 hrs, not yet come)
Please expedite the action and resolve the issue. Please check the complaints so far given by me.
Regards
SenthilkumarKannan
Thanks for your reply. Please be noted that the some of the complaints details so far given,
customer id : [protected]
complaint no :[protected]
complaint no : 80362587
Component Number:[protected]
Product Code: GWPDASXPR00000
Compliant gave to Raghavendra : [protected] (Call center people gave this number to escalate, vain attempt)
Technical person who attended the complaint one week back :Lingraj :[protected] (he assured that he would come back with in 24 hrs, not yet come)
Please expedite the action and resolve the issue. Please check the complaints so far given by me.
Regards
SenthilkumarKannan
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you and give us another chance to serve you with the best we have. We have made a note of your contact details, our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team