[Resolved]  Eureka Forbes — aquasure xpert water purifier not working since 15 days

Address:

Vadodara, Gujarat, 390025

Ref ticket no. [protected]. No one attended even after so many calls and follow ups. I registered complaint on 29th march. Today is 12th april. They promise to attend in 24-48 hrs. Already 15 days passed. I have called them on 5 occasions and they always said they will attend by tomorrow noon or 2 pm next day. But no response. They did not even call me from their side. I have escalated also thrice. But no response.
Now when i call they say they can connect my call to a senior and they will put me on hold for 10-15 mins. Then they will say, senior is busy and keep holding u unless u wait and disconnect. No one has attended till date.