[Resolved]  Eureka Forbes — Aquasure Xtra Tuff 18 litres water purifier

Address:South Goa, Goa, 91
Website:Water Purifier Xtra Tuff 18 litres

Water strainer and carbon filters for aquasure xtra tuff 18 litres water purifier have gone bad in may 2017. We have searched the whole local market at margao, south goa. We have lodged a complaint with mr. Smith - mobile no. [protected] to provide us with 3 nos. Water strainers and 3 nos. Carbon filters for our water purifier. We were given to understand by the shop talaulikar traders, at margao south goa from whom we purchased the machines that mr. Smith is in charge of its service centre.

We placed our order with mr. Smith on 3rd june 2017, it seems mr. Smith is beyond our contact now. Kindly arrange to deliver the above parts to us at the earliest.
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Jul 15, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2017
Eureka Forbes Customer Care's response
Dear Customer,

We have forwarded your request to the concerned team. They'll surely have the same done as soon as possible.

Regards,
Anita
Verified Support
Jun 08, 2017
Eureka Forbes Customer Care's response
Dear Customer,

Kindly share your registered contact number and customer ID here. I will have my team get in touch with you soon for further assistance.

Regards,
Anita
Verified Support
Jun 14, 2017
Eureka Forbes Customer Care's response
Dear Customer,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita
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