[Resolved]  Eureka Forbes — aquaguard service

Address:605009

In my house the aquo guard ystem is in under annual maintenance, the customer code is [protected] and the customer name is kannan, no.519, valudhavur road, muthirapalayam, puducherry.

The service person doesn't attend repair work of water block in purification. After complaint many more times there is not response. I donot know what will do next against the customer care in puducherry. I am waiting for your favourable reply.
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Dec 25, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2017
Eureka Forbes Customer Care's response
Dear Mr. Kannan,

I am unable to trace your details with the given number. Please share your registered contact number/customer ID, as it'll help me assist you faster.

Regards,
Anita
Verified Support
Nov 21, 2017
Eureka Forbes Customer Care's response
Dear Mr. Kannan,

As I haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Anita
Complaint comments 

Comments

Mandatory service [protected] of your Aquaguard GWPDDRCLP00000 has been completed by technician Mr. PRAMOD SARKAR - Eureka Forbes

Above msg received today which is not done as we are out of station.please resolve the issue by 30.10.17
Eureka Forbes Customer Care's response, Oct 23, 2017
Verified Support
Dear Abhinab,

Thank you for bringing this to my notice. I've shared this with my team in Jorhat. They'll surely get in touch with you soon to address your concern. Appreciate your patience.

Regards,
Anita

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