[Resolved]  Eureka Forbes — Ar aquaguard magna-not working-requesting refund

Address:	600045
Website:	eureka forbes

Dear team,
After unsuccessful attempts calling the customer care im finally writing in this column. We had requested to install dr aquaguard magma from sales person mr govindaraj on 2 may 2017 n he had promised to install on 3rd may 2017 as per the company policy. N v had done the payment through credit card on the condition the machine will be bought n installed on 3rd may 2017. Instesd of delivering n installing the next day they took 6 days ie installed on 8.5.2017 after calling ten times... We had raised complainst against mr govindaraj n mr sampath for false commitment n misbehaviour (8.5.2017-cc no [protected] n on 10.5.2017 cc no [protected]) but no action or response taken. To make matters worse, the magma water purifier is not wrking n v hd requested the service team, they came after a number of phne calls n thy left saying its a loose cntct n thy left. But still it wasnt wrking. Every day till now v have called n raised complaint for refund but no response (Cc [protected]).. Im just fed up calling. Please do the needful asap.