Eureka Forbes Complaints & Reviews

I have a aquaguard classic water purifier, for which a service contract was entered into for three years effective from 31.01.16 to 30.01.19. Payment of 3880 was made. Customer code is [protected]. Receipt no.[protected].

For the last two years they have not provided any service. My repeated e mails have gone unanswered.in fact the mails have not even been acknowledged. I never expected such behavior from eureka forbes and...

Dear Sir/Madam,

I, RAJARSHI SIL (Customer Code: [protected]), have paid Rs 10190/- (by cheque no. 899225, SBI, Anandapuri branch) for a Dr. Aquaguard Compact and Rs 2150/- (by cheque no. 899226, SBI, Anandapuri branch) for an Ironguard (as suggested by Mr. Subrata Debnath, Sr. Sales Executive (SR)) in favour of Eureka Forbes Ltd on 30th September' 2018.

The Dr. Aquaguard Compact has been delivered on 1st October'...

Gangadhar p salesman
Venkatasam branch manager
Ratan raju supervisor
Priya from eureka office except this person who answers the call no else does
Siraj em

From top till the bottom
Everyone promised a call back no 1 called they said many things first salesman invoice via email not to mention also took selfie for god knows what, later everyone i spoke to no 1 from eureka knows me as customer...

I’m disappointed with the service from day one i got the product delivered on the 11 of oct due to horrifying experience with eureka team branch manager sales manager ameerpet offices members and finally the cheat sales guy i need to return this product anyhow else need to leave at a police station i suppose this is the most sicking dirty experience that i ever had eureka forbes stop cheating be loyal don’t make money while your cheating...

Dear sir,

Have purchased dr genues plus ro in the month of july 2017. During the service in the month of june, i purchased extended warranty for 1 more year and paid 5, 020/-. The engineer changed all the filters on 23rd june. 2017 during the service. But on the 10th, service light was blinking. I called the engineer, he came and changed the display part. But on 20th, purified water was not coming. I complained on 20th. But...

I have approached to your representative for installation of aquaguard on 16 oct 2018 but your technician / plumber did not visited till now and i am installed the same by hired technician. I am unhappy of your service and this matter also reported through social median in public.

My customer no [protected]
Subedar rajendra prasad saini
Vpo pachlangi
Tehsil udaipurwati
District jhunjhunu (Rajasthan)br...

Installed aquaguard reviva nxt for 17.6 thousand rupees before 1 week till now it's not filtering wayer properly technician visted 4 times in 6 days still issues not resolved I want product to be replaced as soon as posiible ...I request every one not to buy eureka soon I am going to file a case against them in consumer court my contacts number [protected] contact to my number before purchasing this product I will tell u negatives points of...

Hi Team, I purchased Forbes trendy steel vacuum cleaner yesterday(21st October 2018) at Kompally branch, it was delivered on same day. When I unboxed it I found that hose pipe is not getting connected to blower part.

I have already called Pai customer care today morning, they said they will send someone for inspection which didn't happen till now. Can you please look into this soon.

My contact number is [protected]....

I have purchased dr. Aqua guard classic+ water purifier on dated[protected] and since purchased to till date[protected] not a single servicing done, while purchasing the purifier company executive told and promise me servicing will done twice in a year as a complimentary with the purifier. But not a single call from service person. Now already 10 months have been passed and only 2 month remaining for ending the complementry offer. I am not...

Eureka forbes is cheating people by charging amcof rs 5020 which they do not mention during the time of purchase. They make people fool by saying that they have to change the 4 filters every year and for that they have to pay 5020 rupees or more every year. After changing the candles the workmen took away the old candles with them, though we asked them to leave it with us as we were paying for them. But they refused to return saying that...

We purchased a new water purifier on 24.09.2018 and received the product after 3days. We clearly informed the sales person mr. Chalapatti that we are available only after 7pm he agreed to it and said he'll get a person for installation. But after many follow up they came to install only on saturday. But the machine had issue, it started to leak then we decided to cancel the product then the sales and service person they will order a new water...

My aquaguard has stopped functioning and the service person has informed me that the filter and uv both are not working and needs to be changed. I was informed warrenty is for 1year from the date of purchase.
Invoice no is [protected] and order no is[protected] and po is [protected].
Adress is sai krupa mirabais, chalston road, cobra vaddo, calangute, goa 403516. Even though the warranty is for one year, how can a filter and uv...

Dear madam/ sir,

Sub: this is regarding fraudulent and cheating by person who owns franchisee by name ‘classic marketing’ for eureka forbes products in tumkur, karnataka india.

The frachisee owner and the service boy stole money from us of rs.2000/- in the name of repairing our auqaguard product ‘universal water purifier - ro +uv +uf’ in addition to dammagiung the adopter in the name of checking the...

Since many years we are in annual maintenance contract with eureka forbes. Recent, times their services are very bad may be lack of knowledge, trained personnel. Or negligence towards customers.
My machine is out of service since 12 days, and nobody is ready to solve the problem. They are good enough to allot many reference numbers to our requests and everybody says it escalating to higher authorities, but there is no solution for...

Dear sir, g
Good afternoon,
This is to inform to your good self that we serve with your organisation more than with 24 year or as confirm employee 13 years, when we are in service we assured that we get the pf benifits within one month, but sorry to say for the worst experience we are facing by your team and employee's responsible. They did't even bother to pick the call of their ex emp. My request is my emp code is 9007368...

I purchased aquaguard ro+uv+uf water purifier, sr no [protected] on aug 2026. Since then it started showing defects. First it stopped working all of a sudden. Next the water is overflowing all the time. I contacted aquaguard customer care many times. Very poor and delayed response. After one month the technician will come, charge high amount in the name of repair. Within two to three days the problem will be as it is. After spending...

My water purifiers pump makes a huge noise and when i complained the techinician said the pump need to be replace and it cost about rs.4.5k. When i said ok for it, he came with a pump which was in a loose pack and certainly it was not a new one. It did not comply to any of the packaging regulations and he said it was a brand new and the pumps are always received in unpacked condition. This is shocking and i told him to bring a sealed pack....

I have bought this product 3 years back for 21, 000/- and belive me i have already spent 15, 000/- on this product after that just of repair. And again its causing issues i don't want to repair it any more. Stay away from aquasure line of products. Eureka forbes is not what i thought about them. Very disappointed. I could have bought bisleri instead of this crap....

Sap contract no: [protected] web reference no: 0048566

Account details

Customer code [protected] name k. Ambasankar
Mobile: [protected] landline
Email id: [protected]@yahoo.com address
[protected], near modern school, saraswathi nagar,, nellore city pin code 524002

Product / component details
Product code gwpdagro000000 component no. 13791518
Product description aquaguard...

I have purchased a Dr aqua guard magna hd ro with uv with biotron technology. The first 3 days there was a heavy flow of waste water. On day 4 the machine started giving problems. There was no waste water outflow. THE machine would simy fill up with water.. .. We called the supervisor Mr. SASHIDHARAN who sold us the machine and he told that "during that 3days the supply of water to our apartment Blueberry Platinum Residence in Mangalore had...