Eureka Forbes Complaints & Reviews

Given 3 complaints on ([protected] REQ) I receive an sms but no response no one calls can you please ask a customer service personnel to contact me. Nbrs change and I receive a SMS Complaint no [protected] got registered with your mobile no after that total silence... Is Eureka Forbes not interested in Customer Serivce at all. ???Kindly get in touch...

The person who came for installation of new water purifier received money of Rs.1100 for additional pre-filter and told receipt will be sent from the company to us by courier within 2 days.He had received money Rs 1100 on 13-11-15. I had called your office by phone. A lady given me another number to call.But the cellphone number was ringing.Nobody is receiving the call. Hence i request you to send me the Receipt and Bill for Rs.1100...

I had bought a product of this company i.e a vacuum cleaner and an aqua guard.At the time of purchasing it, i was offered Lifetime Free Servicing along with the purchase of aqua guard and vacuum cleaner.Now, when I asked for it, they say that its valid only if you take the product to the shop. My vacuum cleaners switch buttons were n"t working at all. A bit angry, still i took it to the shop. Now again a surprise.the company people replied...

Subject: Cheated as a result of fraudulent activity in the name of Consumer Forum Complaint Resolution
This is to bring to your notice that I had lodged a complaint with the Consumer Forum of India on November 24, 2015 regarding a faulty machine from Eureka Forbes following which I received some fraudulent calls from unknown numbers who claimed to be Eureka Forbes personnel trying to refund me the money for the faulty machine and eventually...

I have complaint with Eureka Forbes :

My complain numbers are as follows
17th nov[protected]
18th nov[protected]
19th nov[protected]
19th nov[protected]
19th nov[protected]
(Made 3calls on 19th nov)
20th nov[protected]

Registered mobile number is [protected]
Registered Contact number is [protected]
Registered name is suhail Ahmedbr...

I got renewed amc of my water purifier which is the old model the lady (Renu Sharma)franchicee at pitampura location promised me that she will replace the faulty parts with in 2-3 months inspite of raminding several times it is not done as yet moreover an attachment is also lnstalled in which there is somje substance which has to be changed yearly on the owners cost inspite of amc which for three years she didnot disclose to me she insisted...

Hi, I have purchased new DR. RO systems on July2015. When I purchased my machine had quality issue which I escalated Management has changed my machine and replaced with new machine. This new machine also continuously has some problem. I have escalated to customer service. Engineer came and corrected the issue but again same problem after few days. I am facing this issue from the day1 I have bought this machine but they are not ready to...

Bought Eureka Forbes Geneus 2 and a half months back. Product is not working. Lodged a complaint. It has been 5 days no technician has visited. When contacted service centre they said they have not received the complaint and will take another 2-3 days to sort out....

Hi friends this post may help you prevent to get paid bad experience.
I have purchased EUREKA FORBES water purifier AQUA GUARD Enhanced last year [2014] august month amount of Rs.16500.
Within 3 months filters are smashed. I have raised service request days are passed but no response from EUREKA FORBES side after 2 week I have call back to them. They said within 24 hours the issue will attended but after 11 days only they...

I have purchase the RO +UV eureka water filter in 2014. The filter has worked only six month after that it was giving problems & We have not get the support even during warranty . We have make the mail to customer care also & talk to many offficials but in vain.Then finally we have decided to provide the AMC to Eureka on 25/4/2015/ & pay INR 4830/- It is regretting after week I have faced the same problem with the filter which was coming...

Dear Sir/Madam, ,

This is Nitesh Jain from Indore. I have purchased Euroclean Star Vacuum cleaner order no. [protected] . My concern is as follows -

1. I had searched vacuum cleaner online and enquired.
2. Eureka Forbes sales executive mr. Rakesh Khandekar came and provided demo.
3. I had also purchased another vacuum cleaner for my sister in law. They have paid full amount in cash.
4....

I have purchased online Eureka Forbes Enhance Aquaguard RO+UV Water purifier from Amazon website but nobody had come to install it. My installation no 93536313. I have called the customer care couple of times(9) and they say that they will revert back to me before 2 hours but no response.I am still waiting for the installation. Request you take action against them ASAP. Regards, Vishwanth S....

I have bought Aquaguard Green RO water purifier system and it was working fine for one year. But after one year when i renewed the contract with vighnaharta enterprises service dealer, the problem began. First problem was lack of green RO purifier with the contracter. They changed other filters and then after continuous follow up with vighnaharta they fitted RO filter. After this within 15days, our machine stopped to have water cut. This...

i had registered complaint many times but even after laps 6 day, complaint is still not attended ... complaint no [protected], we are reminding them everyday but every time they assure us to attend the complaint today. it is very poor to say that the company is not giving a good service to A.M.C holders... :( I expect that soon they will come for service of my RO. :( :( :(...

My name is sAnkatmochan, I have renewed my AMC on 5th Nov they took money and changed some filters but not membrane as per them it will come after 2 days but after 2 weeks still I m waiting and complained 7 -8 times every time they say it will happen tomorrow and tomorrow is not coming, very very poor response they never call back...

I have purchased online DR. AQUAGUARD DR. AQUAGUARD CLASSIC water purifier from company website i.. that time they were not allowing me to even think about my purchase so eager to sell ... but once i made payment they vanished as if no one in this country will listen to customer 's grievance .. since last 6 days everyday they are calling me and asking if installation has been done or not and at the end they promise me to it within 24 hours...

My customer is [protected], purchased car air purifier through online with the help of euraka Forbes employ on 5 /11/2015, the next day I have received invoice which the address is incorrect immediately I call to Customer care even I have sent email to company, after 2 days I call back to Customer care to know problem is resolved are not . this time even pincode is changed to another state . now it's more than 3 weeks still I didn't receive...

AQUA GAURD Waterfilter was not working and I registered a complaint on 13-Nov-15, received complaint number from the service center with an assurance that within 24 hours someone will attend. Today is 18-Nov-15 and no one has turned up yet to resolve the problem. I have follow up daily to the service helpline number 39883333//[protected], every time I get response, sorry for inconvenience and within next 24 hours the service person will call...

My aquaguard is not working for past 3 days. i have already registered the complaint but no one has contacted us regarding this issue. my complaint number is 84365737. please do the needful. As, i am not getting any proper response you people....

I have done Aquaguard membrane replacement in the month jan 2015, that costed me 2200. in oct 2015, it got repaired and came to know the membrane is gone. when i have raised a complaint at customer care, a service person came and charged 200rs for checking and said no warranty for products and i need to replace the product again. im pretty sure the membrane that has been replaced in the month was a defective piece or used one. when im trying...