Eureka Forbes Complaints & Reviews

Customer code [protected]--- ANIL N T; Model: CLASSIC cONTRACT RECEIPT NO. 24689805 I have taken an AMC for service with Eureka Forbes for my water purifier, which starts from 31.03.2015 till 29.03.2017. It is almost one month since I have started complaining about the water purifier which has stopped functioning. Everytime i complain they used to tell me that the person will approach u soon. I might have called almost 15 times. Till date...

Have contacted 4 to 5 times for getting my 1st free servicing done but no respose from the company. It is more than 15 days from my first service req. None of their facilities ie sms req/ call center/ missed call to certain number and they will call you back is effective. Then their call center is giving some contact no of local vendor and asking you to contact him....

I have bought Eureka forbes water purifier in the year 2013. Its almost 2 years now and for last 2 months i am contineously calling the customer care and logging a call to get the servicing done. Everytime i am calling the customer
care person and asking him to visit my home, but not a single day the
person is turning at my home. Also I have register through SMS 4 times
since last 2 months but no one is turning for the...

I have bought Dr Aquaguard Magna HD RO+UV on 15th Sep from the sales person. The response was very good by the sales person til the product was sold. After that i am struggling from last one month to get the original bill of the product and also sales person mislead me by selling the product on wrong promise of giving the free gift along with offline order also. Customer Id - [protected] Order No[protected] Sales Person - Sudhir Singh...

I purchased aquaguard geneus water purifier 2 years before.i spent 4800 +rs per year for servicr contract.from last two months my aquaguard doesn't work.i complained many times on toll free number or as well as local service centre but i am highly disappointed even i have renewed my contract nearly two months before.they provide us too worst service....

I bought a Vacuum cleaner a year back and I do use very rare like once in every three month only. A month back the vacuum cleaner part got broken (i.e connector between machine and dust tube) looks very simple problem would be cast like Rs. 100/- to Rs. 200/-. I gone to Customer care service and Service Center located at T-Nager, Chennai. Seems to be head office for chennai. you guys will not believe, what really happen. The situation is...

I bought Eureka and used for 5 months. Later i asked for service and chased a long time to do the service. more than one month no help from the eureka company as well as from service department.After that one technician came and broke one filter and that also not changed till now. Very bad response.i am attaching the image with full details....

I have purchased one 15 liters Aquasure Shakti Water Purifier on[protected] from snapdeal.But the purifier is not working properly. I have already complained the matter through phone no:[protected] and a lady attended the phone and agreed to register my complaint and arrane the service person on[protected].I am sorry to inform you that no action is seen from your replied company.Kindly do the needful.
G.Sasidharan
Pournami,...

Sir i purchased Eureka Forbs Elegent RO at 9 oct 2015 and i requested for installation on same date. so request no[protected] but no any serviceman came to my home only a call came that no. is [protected]. he said this RO does not work in delhi area for water supply then i requested for repacement but no any process is going on my complain....

Respected Sir/Madam, I had purchased one of your products [Aquagaurd water purifier] in the month of May for my home. Installation details: [protected] T V Pushpavally PK House, Neruvampram Chengal, PO Payangadi. Kannur, Kerala – 670303. Only after our repeated reminders a person came to install it. We had noticed that the water quality from the purifier was very poor since the beginning itself…. Complaint date Complaint...

I have purchased AQUAGUARD MAGNA product Online in March 2015 and was promised free Go Personal Purifier It’s been 7+ months now and even after numerous follow-up neither product has been delivered or received any revert from customer care...

I have booked one aqua guard classic model online on 10.10.2015 and customer id is [protected]. Consignment was dispatched to gati by you and your verification mailed was came on 13.10.2015. and GATI vide AWB:[protected] is consisment docket number. Several many telephonic conversation with your executives and gati executives. Many wrong round information is being given by you and gati. I just want to know what is the reason ? Why gati...

My customer id is [protected]. i bought the magna aqua guard in feb-march. and am not at all satisfied with the product. within one month of purchase the product broke down and we had to call the service center. their response was very bad. and though the product we purchased was RO qualified, there was no RO filter in the machine. after this episode we had several issues with the product and have called the service center around 25-30 times...

I have taken Aququard universal product through online on 5th Oct and paid the total amount of Rs14990. But still i did not reacived the product which is very pathetic and unbearable. During the the call your customer guys told me it will be reach and installed in max 7 days but still not got installed 17th oct, And i call to customer people also on [protected] at leat 10 to 15 times they are not responding. So please refund my amount...

Hello, I have been using the Integra7 from more than 10 years and also have been a regular AMC taker which eureka forbes has tie up with one of the WORST and HOPELESS maintenance agent called Pawan enterprises. My contract Receipt No. is 22476325 and its in the name of Johnson. I have been having the below issues after paying a huge sum as AMC. 1.) Pawan enterprise never respond to calls. 2.)When we took the AMC on Aug 14, they said...

Day before yesterday we made our water purifier service customer I D [protected] after that no improvement in performance still bad we were struggle to get a pot of water in 45 minutes, also the service people entrusted to fix one more filter . we are getting annual service contract and always renewed Regards, K.Rajsekar cell No [protected]...

I had purchased Aquaguard genius which is supposed to be electronically controlled water purifier at highest end. The purifier has blockage and the technician states to buy a external filter (machine is 5 months old). I stay in chennai and my water source is metro water, if highest end machine does not work for a common water source I don't understand what Aquaguard is designing machines for. I had raised a complaint asking their product...

Our society / builder installed new Aquaguard RO to our flats and they are of very poor quality when I compared them with the Kent RO I was using earlier. Anyways the tap of RO started leaking just after the 2 month of installation . I called customer care number for delhi NCR[protected]which I got after calling 3-4 different numbers) but they dont know how to register a complaint . After explaining a lot they finally registered the...

I purchased Aquagaurd RO UV TDS water purifier on 05/07/2015. From Reliance Digital Outlet In Ambience Mall Vasant Kunj. Product was installed on 9 or 10th date of the month. On the Boucher it was mentioned that it has storage capacity of 8 ltrs.However it was 7 . Reliance told me it is mistake in printing. In the first month I registered the complaint that product has problem. Since then I am in trouble. TDS level in the product is...

I purchased this product on 2 -Oct-2015 when machine is installed, there is water leakeaj i raised complent in call center but still no technisian turn up.. still waiting for same .every time call call center they give same answer wait for one day.. etc .....