Eureka Forbes Complaints & Reviews

I booked Dr Aquaguard NRICH HD water purifier Dileep is the Representative who have gave me the demo on 9-OCT-2021, i paid the full amount and product is not yet delivered, multiple service request i created in Eureka forbes portal ticket id : [protected] there is no response from eureka forbes team, they are bunch of cheaters sitting in eureka forbes and cheating all the customers
total amount paid :18890...

I placed an online order through Eureka Forbes website on 18th April 2022 and till 1 at May the order is not yet confirmed and customer care no one is ready to listen anything. The company seems to be a scam where no one responds once you pay. Kindly help....

We bought eureka Forbes split AC unit and it works only for 4 months and repair, their customer service is worst and technician don't know how to fix the problem. Still now it cannot run. One of the worst and garbage product. Please don't buy their air conditioner product....

I need a dust collection bag for my Eureka Forbes Trendy Steel vacuum cleaner. When I spoke to customer support today, I was asked to check in the website. Inspite of telling repeatedly that it is not listed in the website, the person on the other side was very harsh and disconnected the call. Seems she doesn't even know about the product....

Dear Sir/Madam

This is to bring to your kind notice that the above said product doesn't work properly with lot of complaints and it is not up to the expectations. Iam VERY VERY SORRY to inform you that I raised a complaint on[protected] regarding poor performance of water filtering.

This is to bring to your kind attention that your service technician called upon me visited to our place and tested the product...

I bought an aquaguard water purifier in 2007. All along the maintenance job has been assigned to Mr. Suman. Last month, the purifier gone defective and I called Suman. He came and said that circuit is defective. He took out a packet from his bag and replaced the Circuit. The packet said to contain a Circuit, carries no writing of Product name, Name of manufacturer, Place of manufacture, MRP etc. It appeared to be suspicious of the product...

Product under maintenance contract
Service request made on 31-Mar-22 for replacement of split hose (tap to filter). Scheduled for the same evening by 1900 hours. Not made. Reminded on 31-Mar and 3-Apr. Schedule given for within 24 hours and 72 hours respectively. Not made. Handled the job myself (10 minutes). SMS on 9-Apr giving tech name and "Satisfaction" code. No visit. Tech called on 12-Apr. Reported the entire episode to deepa.[protected]@eurekaforbes.com....

I paid amc for acquagard filter in March 2022 but no one came to change filter despite calling many times ...I want my money refund 5000 rupees...

Verbal complain given on 21.04.2022 no power is coming and machine is on fully dead condition.

Please look into the matter and depute the service technician.

Company Name : Uni-R Tech Products
Address : Neora House, East Lohanipur, Kadamkuan, Patna - 800003
Mob : [protected]...

My customer id :[protected]

Service Request :[protected]

Name : Sivakumar
City : Coimbatore

The problem is my RO water purifier output tds is more than the expected. ie input tds is 570ppm and the output water tds is 99 ppm. Due to that water taste is very bad and not able to drink .

This problem started from day 1 after the AMC performed on March 2022.Before the AMC everything...

Bought Ro Aquaguard two days aggo on installation they said have to buy booster for water pressure which cost 3500/ rs which was totally unknown o[censored]s.and after saying we don't want install this product installation boy just walk away saying he can't do anything.very worst experience ever......

I have taken AMC of my water purifier and ID is [protected].
My first servicing done on 31.10.2021and after that no servicing was done as per the agreement. Please look into the matter and do the needful at the earliest....

1) Purchased a GLAM +UV+UF+AC water purifier from Vijay Sales, Vashi in February 2022
2) Within 2 months purifier not working and I called for service.
3) Service person came on 16/4/22 and informed that mother board needs to be changed.
4) I said that it is not possible that a mother board assembled in a mechanical factory would go bad in 2 months. So better replace the purifier witha new piece.
5) On 17/4/2022...

I have purchased it about 6 months back. I ordered side rotating brush, hepa filter and mop immediately after purchasing. But still now, i have not received the items and nobody ever visited my house, except on service engineer, who immediately said that he was not having any training regarding the product I have purchased. Please help me in this regard.
My address is
ALMF 19, Block 9, Harnaryan Vihar, Mawaiya, Sarnath, Varanasi...

You are requested to provide service for water purifier.I have taken two year AMC.But from the date I have taken AMC to till date there is none of service has been provided by your company and I had been called to custom care service for more than three times but still no will come to provide service for water purifier. Due to this late service we are compelled to drink bad water from two week....

I have raised a complaint on 21st march regarding my vacuum cleaner when i felt the burning smell when switch on the device. After 10 days a technician visited my place and said motor has gone. Its a 3 yrs old product (fed up see the quality of the product). He said motor stock is not available (fed up with the availability of spares). He ordered the motor, but till now i didn't received any call or update. When ever i call customer care,...

On my last due yearly service service engineer mobile number [protected] arrived and after his service there was a leak from the external water filter which I complaint for several timas through call but it was ignored by your employees and I have personally got involved to resolve the problem of leak.
I don't expect this reaction from your service as I have expending thousands of ruppees for yearly service.
This kind of behaviour...

Why no service available in my area after repeated requests? My request are [protected], [protected]...

Water purifier is not at working and we have filed complaints everywhere possible. No response so far. The warranty period is going to be over and they are calling for AMC which we don't want to do due to very bad customer care...

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