Eureka Forbes Complaints & Reviews

Everytime same lame excuses telling "we are following up your complaints" and nothing services are given for installation. Rescheduled dates given by company itself yet no one appears for installation. Lack of basic work ethics making customer wait for one week. We have returned the product keeping it uselessly after buying for one week waiting literally daily which is so disgusting behaviour by company customer service and it's a clean failure...

Till the time the product works you are safe. They will convince you for AMC and keep following up. Once purchased you will start following them up. Apart from framed responses to your complaint, do not expect any service.
My Aquaguard is under AMC and even after a week I am still struggling for getting it serviced, resulting in no filtered drinking water.
Even the CEO desk continuously gives false assurances but no result.br...

I am Dr Darshan Patil. I have bought aquaguard water purifier about 2 months back. soon after installation it started leaking the service executive said the installation was not done properly.

now after 2 months the water is leaking from all sides of the purifier and the service guys turn up really late. they visit and say the carbon unit in the purifier is damaged and the whole unit needs to be replaced. this has to be done...

I am Arvind Kumar Singh resident of MIG 89 Preetam Nagar Colony, Prayagraj has been chasing Eureka Forbes on my complaint from last 8 months on low TDS issue. I have taken comprehensive AMC and still my issue has not been resolved. In additional, the executive calls me every week and assures that he is coming but nobody turned up till now since I have filed another service compliant on 11th March 2022. My service number - [protected]. Latest...

1) I purchased the Aquagaurd - Advance Active copper water purifier from retailer on[protected]. Bill copy attached here which clearly mentions 1 year warranty.
2) Initially Service Team team denied responsibility for installation justifying area is not covered under their territory.
3) On[protected], observed a water leakage problem from filter. We logged a complaint with Eureka Forbes, no. is [protected] for the same.
Service...

This is Sravani Boddepalli sending a mail on behalf of the customer Boddepalli Krishna Rao whose registered mobile number is [protected] and the customer ID is[protected]. In this mail we would like to send a Complaint on the service provided my the Eureka Forbes team-water purifier in kakinda -Andhra Pradesh.I sent a complaint mail to [protected]@eurekaforbes.com on March 17, 2022 but didn't receive any response from the team. From about...

I had purchased a Dr. Aquaguard classic + Hot water filter on 15th June 2020.
Customer ID [protected], serial no [protected]
Component ID[protected]

I had given a request for repair but servicing not yet done so again I raised the complaint today on 27.03.2022

Now the machine is not working properly.

Request you to kindly look into the matter ASAP....

Water drainage continuous flowing last five days...

Draneg water continuous flowing...

I made a request of eureka about non working of my Maxima RO+UV+MTDS. When technician came first time he just guessed the problem without opening it and started marketing of selling filter worth of rs. 6650.
When second time technician come he told sensor is not working and lastly after four visit he confirmed moter had problem. He left my RO machine dismantled. Then he assured me he would come next day and resolved the problem. He...

Bought new 2 units Aquaguard RO. Red light blinking in one unit since 4th November. No service provided till now. Now on 24th March, they are asking for 4000rs even under warranty period.

Please help....

This is with references to caption service request number no one has turned up so far while the request was raised on 15th of March 2022.

Further escalation was made through [protected] on 20th March but went in vain.

Further escalation was made [protected] but no has bothered to revert.

It all started when the engineer who come for regular service of Aquaguard and post service we have observed there...

Worst service provided. Employee who come for service acquaguard will demand to pay money of ₹3000 in which to service as we have warranty to claim. I have recorded all the spoken words for repair excecutive who had come for normal checkup of our acquaguard along within photo. Even he tells why u purchase in shop not in online that’s why we will not consider warranty. So regarding this proof i am filling a complaint about Eureka Forbes...

Hello,
I have taken Eureka Forbes Ac on 21 June 2020

It was very good in warranty period and after warranty this gone worst.

Recently on 16th March i have raised a complaint that my AC is not cooling and taken Complaint No.

since 17 march I am continue following This Company Customer care but no response. Putted on twitter, facebook but only DM DM msg.

on Sunday 2 peoples...

Srikanth Batni

I bought a Eureka Forbes Water Purifier Model Code Prime UV and HSN/SAC Coed 84212190 on 17-Nov-2021 of Rs. 4300.

On 25-Feb-2022 an executive named Santosh from Eureka Forbes visited my premises saying that its a free service visit from the company for maintenance of water purifier, so we allowed him to do the servicing of the water purifier which was my biggest mistake of my life for trusting...

Eureka Forbes sold us 3 years AMC with a committed gift option on buying and we procured the same. But now its been more than 2 months, we are following for claiming the gift but we recieve their auto responders with apologies and no futher manual intervention. We contact to their all email ID;s and chat and toll free number but each time we just get reference number.

We are now forced to lodge a complaint in consumer court...

I have been patronising Aqua Guard water filter since 1997. In August 2021 I contacted your call centre through WhatsApp for a product upgrade demo. The call centre sent one Somnath Chatterjee along with Kaushik Banerjee to my residence. Both said they were from the Ajoy Nagar office of Eureka Forbes. After I paid them for a new water purifier, they handed me a handwritten 'invoice' for the purchase. The handwritten bill is attached for your...

Aqua guard filter complaint

I have by Aqua guard model blaze since three months. In my filter the source of water has been stopped. And we have complaint to the main company which is Eureka Forbes but then also are complaint has not yet solve. How many times should I complaint ? so that you will solve are complaint seen we have complained from that day the phone calls are just coming but non of them are solving our issue three...

I lodged a complaint for my RO regarding no water coming. Service person visited and told me to change the Adaptor and Solenoids to change and price for the same will be Rs. 1850+ 800= 2650. I agreed for the same and he kept out 1 Adaptor and 1 Solenoids which was loose and used or reconditioned. I asked him to give company packed intact pc. But he denied telling we are getting loose only. I contacted customer care, and I was told that there...

Gift coupon no 7K1RHNYUZ1 await procedure for redeemption. Help line not able to provide a resolution....