Eureka Forbes Complaints & Reviews

Aqua-guard is not functioning from last 8 months.I have called 3-4 times to service centre but every time i am getting the answer that they will take this request in priority but nothing has happened till date.I have already made the request on 6August-2012 for unworkable water purifier of Eureka Forbes and till date i didn't get any response from your Eureka Forbes.I am very disappointed with the Eureka Forbes services....

Hi my customer number is [protected]. I have a service contract til 6/5/2013 and i have raise the request for service on 11th March 2013 but no body has came till now (16/03/2013). Their service is very bad and no body listens and customer care is worst. After my contract will expire i will go for Kent instead of aqua guard and will never recommend this to any body.

No body told the service charges while selling the product,...

We bought Eurekha Forbes Vacuum Cleaner from Jayam & Co. Selayur. After two months, we were using it for the second time, the hose pipe got disjointed.
We raised a complaint in the Eurkha Customer care.
We were directed to the Madiipakkam Branch Manager - His number is [protected]. Though i asked , he did not want to give out his name.
We are told that replacement of accessories has to be paid though the product is...

I had bought Classic model of eurake forbes aquagaurd in 7/10/2012.Till now I didn't receive bill for that although I complained in their customer care still no respone from there side...

Hi,

Eureka Forbes water Purifier Aqua Sure, Ivory DX
Since it was not working…we called in service number 39883333, Bangalore for which they have sent a person to look after..still the problem exist.
In every call we are provided with one Request number. Without closing the first request ….n number of request is provided for the same issue…Is there anyone looking into this??? Keeping track...

Eurek Service are frauds..
have been trying to contact them since 15 days but these dont turn up.
Have loged a complaint with them to service my water purifier but they keep delaying it saying ki we'll come tomorrow or today n soo onn its been almost 15 days i've not heard from them.
Please beware of these service guys there phone nos on the reciept are [protected], [protected], [protected], [protected] and the...

I have made agreement contract for servicing regularly for my water purifier on 26.06.2012. throuugh mansi enterprise authrorised franchise of eureka forbs ltd. I contracted on the phone of office of mansi enterprise as stated on the copy of contract the number[protected] is responded as in correct number. The mobile no [protected] is stated as our of coverage. Lastly I contracted [protected] is registered complaint no70508366 but still...

original complaint no 69579306 dated 28.12.12, since then many complaints on same lines are raised.

i am fed up by raising complains of water purity and the technical problem in purifier system. but the failed to respond and resolve.

now when we faced problem of health in our children then we are realizing that this is due to RO purifier

we have raised complaint on 28.12.12 and since then many...

Hi,

I have purchased a Galaxy water purifier from Eureka Forbes on October. Strange that just within 4 months its services have worsened like anything and now finally it has stopped functioning at all. I am looking for servicing and has also lodged complaint but I am not getting any response. Eureka Forbes being the no. 1 brand in this sector , this sort of response on their part is unexpected and shocking.

Please...

we are using RO AQUAGUARD of eureka forbes, they take money in advance and give 4 services free for 1 year, this time i renewed the service contract on 7-6-12, for 2 years by paying money 6950, by cheque no. 244730, which is cleared on 5-7-12.
till date they are supposed to give service 3 times, but no one visited till date even once, the phone numbers which they gave are not connecting,[protected], 32935533..
this is pure...

I took AMC(Annual Maintenance Contract) no: ‘[protected]’ for the Aqua Guard Water Purifier (Classic, Motor model) in Jan 2010. I paid Rs.3000+
The SLA as part of AMC is they need to provide minimum of periodical service every 6 months and change candles every year. Also any other service if required.

Initially they changed candles once and did a regular service after 6 months. I means 0ut of 3 candle changes and...

We purchased water purifier Galaxy model october 2012. It is leaking from the beginning and service has visited atleast 4 times and the problem is not yet resolved. the water spreads in the floor and creates slippery and wet floor also....

C.V.Deshpande
A-11-302-Chandan LokUdyan Kalyan (W) 421301,
Contact-Mbl- [protected],Phone[protected],[protected]@vsnl.com


<[protected]@eurekaforbes.com> is the site for lodging the complaints about water purifiers.I had a service contract for trhree years from 11-8-10 to 12-8-13.However I did not get any service from Feb 12 to Dec 12..I lodged a complaint on 14-1-13 in this regard and requested...

Dear Ma'am / Sir,

We bought a Eureka Forbes water purifier viz. Aqua Guard Model Compact on 18/09/2011. After completion of one year of warranty period, we started getting number of calls for providing AMC of the water purifier. We paid Rs.1,250/- towards one year Service Contract of Water Purifier AG Compact w.e.f. 18.08.2012 - 17.09.2013 vide Invoice cum Contract Receipt No.1248 dated 17.08.2012 from...

I bought a Eureka Forbes Trendy Steel vacuum cleaner 3 months back. It just worked once and next time it didn't start up. After requesting for technical service, technician visited after 3 weeks. He took the equipment with him as the motor failed and needs to be replaced. It's been more than 1 month now and I don't hear anything from Eureka and equipment not given back. I have called Eureka Forbes call center countless no....

Hi this is deepak from belgaum karnataka i have to raise complaint against eureka forbes because i dont expect such a gesture from a big company like that.
The complaint is that i have bought their water purifying product named aquasure crystal but let me tell you first that this product is dealer model and not the company model and the store person also did not tell us about this and within a week there was a problem in their purifier...

Dear sir,
1. I had bought a new Aqua guard water purifier (Aqua flo), in the month of jan 2013.
2. Within two days of installation, the machine started giving water with very pungent smell.
3. After repeated complaints, the service personnel come and replaced the inherent block filter with a used block. It was told to me that a new block is being put. (As I enquired about the condition of the block, I was told that...

Hello


What is the current status of my Complaint which is registered with mobile number [protected]?

From last 4 months My aquaguard filter is in your dealer showroom M/S Jain Enterprises Fatehabad. But till now no response from their side. They give a number of Deepak Panday ( [protected]) whose is your aquaguard service person. from last 3 months i called him many times, every time he told me that tomorrow...

I bought an Aqua Guard RO 9 months back but till now their free service is not availed even one time despite my repeated requests since 3 months...!!! This people are absolutely useless after the sale of products. Now I have to approach Consumer Protection Forum to get my rights from the fraud company.
Nobody buy or receive even as a gift of their products otherwise you will get headache life long. Their's all products are too...

I have an aquaguard of eureka forbes , I have made 3 year service contract with M/S NIRAJ SERVICE which is authorised service center of eureka forbes . But I am geting very poor service here.kindly take necessary action from eureka forbes against this service center....