Eureka Forbes Complaints & Reviews

I purchased Vaccume cleaner online last previous month but delivered me defective product, my product in under warranty I requested to company that change my product or repair, but my issue not resolve yet also not respond me after 1 month of complaint.plaese resolve my issue asap...

Left wheelnis immobile therefore the gadget is not able to go around...

I had the worst experience with Eureka Forbes customer service post installation. I have bought a Dr. Aquaguard Water Genius plus from the company. And I have taken an AMC policy also. But the kind of treatment I got from that company is nightmarish at the least. Their attitude towards customers is indifferent, insulting, unprofessional at the least. First any complaint you make they first don't respond at all. But their system will promptly...

Sir mere Ro mai over flow volve problem tha aapke company dwara service date 19/11/21 ko kiya gaya bt new problem create ho gya ki ro off rhne ke baad v waist water flow ho rha hai or sath mai jo problem ke service krwaye o v proper work ni kr rha hai bt Mechanic Fraud kr ke Rs4300 lekar chala gaya so pls help me....

Respectfully
I am to submit here that I had taken the product Dr. AG NRICH HD UV on dated Dec 2020. But unfortunately it is not working last fifteen days. I lodged complained in the customer care number and the service man came checked and report that the filter got damaged. I asked him what is the reason for damage in short time he answered that 1. If the iron labels is high in the water? 2. If the water pressure is low ?
3....

*Complaint ID :* [protected]
*Issue :* No Water
*Creation Date :*[protected]

This complaint is still not resolved. No response till now. We have sent email to head of consumer grievances Anu Kotian also. Even they don't even reply. So i want a replacement because the product is under warranty and amc....

Bought a vacuum cleaner 4 months back, the product is nt working and no one is responding to all customer care ticket, Just srevice request number and tracking numbers are provided, but no use of these service system that they are maintaining. Even after multiple emails and escalations, no response.

A verybad experience from a company that i believed to live up to customer experience...

I have purchased this product on 18/01/21 and since then i am facing different issue with this machine. Already 4-5 times service engineer has visited my house for different problems in ;lasst 10 months.

Now water is not at all flowing and as per service engineer main filter is now damaged. To replace this now i have to pay[protected] other wise this will not work....

My service request no [protected] dt 11/10/2021 Follow up ticket no[protected] dt 26/10
It's more than 35 days since I registered my service request when my water purifier stopped working and the service light on it turned on.
A technician from their HARIPPAD office visited on 15 th Oct. and after checking, informed that a UV LAMP needed to be replaced and it would be replaced in 2 days, After 2 days upon enquiry I am told that...

Not able to repair of replace inspite of six months complaining of leaking...

This is regarding one water purifier purchase I made on 9th Nov 2021 from Eureka Forbes. (Sales order number: [protected], Customer code: [protected])
The sales executive promised next day delivery and installation so I made the payment. After the payment no reply from him. Whenever I call the customer care they tell me they will escalate it, but no resolution yet. (SR no.[protected]). Till the product is not installed.
So request...

Sir I ordered (combo pack of 3) suit dress for my wife from trendyi website of Rs 799 and Delivery boy of ekart logistics deliverd the product on 26th july in morning. I did payment through upi by google pay..when i opened the pack i recieved three dirty torn pieces of cloth.. then i returned the product. i tracked the product by order id WSPC[protected] it has reached back to seller..yet i havent got my money refunded yet..please refund my...

Hi I am trying to get hose pipe connector for Nano vaccum cleaner. I couldnt find it on your website or any other location

My details - Naren-[protected]...

Hello,

I'm extremely disappointed with the way you guys have handled my service request: My service request number is [protected] and my Escalation request number is [protected].

I have raised the service request on 4-Nov(Diwali day) as my house is flooded with water due to leakage in the brand new Aquaguard Aura water purifier. I have bought this from Amazon just 3 months back and this is the 2nd time I have...

I had registered a complaint (Complaint No. [protected]) with Eureka Forbes on October 22, 2021 that my Trendy Steel model Vacuum Cleaner was not working. The service technician visited my home and supposedly fixed the problem. I paid the services fees of Rs.550 too. A few hours later, the MCB of my home tripped whenever I turned on the vacuum cleaner. I complained to Eureka Forbes again and the same service technician visited again and said...

ROBO vacuum and mop is not working and I had lodged a complaint with customer care on 15 Oct 21. Complain Number is [protected]. Twice the technicians came and said they would get back with necessary parts and the correct technician. No one turned up and is now getting nearly a month. Have been calling customer care several times and get a repeated reply We are sorry and will be attended to shortly. Exceedingly bad experience. Wrote two mails...

I raised 6 requests for non-functioning vacuum cleanter and each time my compaints were cancelled without resolving the issue. Eureka Forbes customer care doesn't have any anwer that why my complaints were cancelled.

No technician visited for any of my complaints related to vacuum cleaner.

Pasting here all the service requests raised:

[protected]
Request date[protected]
ProductCA[protected]br...

So i have registered a complaint regarding the aqua guard on 6th November 2021 as it stopped working and since then i have called them many times and getting no response from them. The customer care executives are not even recieving the calls and when they did they just kept saying we will send you the technician and it's already been 3 days and no technician has visited.
So i'm highly disappointed by the service and response provided...

Green Led is not glowing at the time running...

Amc renewed on 25//10/21 but servicing not done yet....