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Updated: Aug 13, 2026
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Eureka Forbes reviews & complaints page 40

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R
rakeshmj
Aug 23, 2022
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Address: No. 653, 9th A Main, Indiranagar 1st Stage, Bangalore.

I had been calling since 5 days for service of my water purifier, I have called three times and all the time i was told that the "tomorrow surely someone will visit on priority."

But as usual no once turned up.

I think, these days company does not give importance to service of the product purchased by customers.

If it so, please tell us (by our representative) we do not have service. We will not call and wont buy the Eureka Forbes products any more.

If a water purifier- such an essential item in any house hold is not working for 5 days, what one has to do.

Sorry!
Wont buy any products at all!!
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    nairajay2k
    Aug 23, 2022
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    We have an AMC for aquaguard enhance RO . We noticed a few days back that the water was salty and 2 days ago water completely stopped getting produced. We called the technician and he charged Rs 2625 for changing the filter. We havent even received the bill or receipt for that yet. What is the use of subscribing to the AMC is the company cannot take responsibility for the parts manufactured and supplied by themselves.

    Please dont go in for any product AMC from this company.
    Eureka Forbes customer support has been notified about the posted complaint.
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      M
      Mukti Sahni
      from New Delhi, Delhi
      Aug 22, 2022
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      I'm writing this msg in regards to our complaint raised in your authorised office, Noida
      From past 15 days my Aquagaurd is non- functional due to fault in PCB. After numerous call and follow up with your representative Ms Beena Khanna and Mr Mohit Prajapati my complaint is still not resolved.
      They sent us a repaired PCB which we refused to get it installed and after our conversation with Mr Mohit he assured to get the new PCB installed within 3days but to vain. Would request you to look into the matter and get my issue resolved at earliest.
      My details as follows:-
      Mr. Pawan Kumar Sahni
      Regd no. [protected]/[protected]
      Eureka Forbes customer support has been notified about the posted complaint.
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        C
        CMA subrata ghosh
        Aug 22, 2022
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        Complaint No : [protected] dtd 17.08.2022 not attended so far 22.08.2022
        Eureka Forbes customer support has been notified about the posted complaint.
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          K
          Karan Garla
          from Bengaluru, Karnataka
          Aug 21, 2022
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          When I bought the Aquagarud 6 months back, I has told the life of the filter was 6000 litres, and now I have a warning sign on my machine asking to change the filter. There is no way that 6000 litres would have been used up in 6 months for a family of 4. Looks like the machine has a faulty indicator or the company is cheating consumers with incorrect information. When the technician visited the house he said the filters needs to be changed, which is not acceptable. Escalating this issue to either fix the machine or prove that 6000 litres has been used up.

          Date of incident:[protected]
          Registered mobile number: [protected]
          Compliant number: CM[protected]
          Eureka Forbes customer support has been notified about the posted complaint.
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            D
            divyanent
            from Mumbai, Maharashtra
            Aug 21, 2022
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            Address: 202, AALAP bldg, Next to HDFC BANK Nehru Road

            I bought Aquaguard water purifier from Eureka Forbes. Within 8 months, their product stopped working, I called their customer support, they send their man to check the machine, after conclusion, there is rode in Aquaguard machine to be replaced and company told that you've to pay us 1800 for the rode. I told them that, the warranty isn't expire yet and why are you asking for the additional charges?
            They said that you've to buy annual subscription if you want to make it repaired in free (within warranty period) & and also he said the charges for the annual subscription is 8400 INR.

            They never mentioned all these charges before & now they're clearly refusing to either repair the Aquaguard or replace it.
            Eureka Forbes customer support has been notified about the posted complaint.
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              A
              anandtd1975
              Aug 20, 2022
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              Address: Hno84 nisarga layout dharwad 580003

              Not yet received
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                M
                malakar_ashis
                Aug 20, 2022
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                I am Ashis Malakar, my Reviva RO+UV model under AMC is giving trouble as the circuit has been damaged, this was
                told by the technician who attended
                me after raising complaint from my part.
                It is two weeks, since then the circuit has not been replaced and no technician has visited. I am suffering inspite of having AMC.
                I draw your attention to resolve the issue without delay.
                Yours
                Ashis Malakar
                A AS 8/5 Arjunpur Majherpara
                Kolkata-700059.WB.
                Eureka Forbes customer support has been notified about the posted complaint.
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                  R
                  R_TIWARY
                  from Virpur, Gujarat
                  Aug 19, 2022
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                  Our Aquaguard Water Purifier of very high price is not working since 14.08.2022. Complaints lodged almost everyday since then and text message through SMS received everyday mentioning that technician would visit within 24 hours. Complain Nos.- [protected],[protected],[protected], [protected],
                  Now they have blocked my phone. This is the way they treat customers, we purchased high end product on the assurance by Eureke Forbes on prompt service, now getting no service. Situation is horrible, living in a remote place, unable to get water.
                  Eureka Forbes customer support has been notified about the posted complaint.
                  Aug 19, 2022
                  Updated by R_TIWARY                   Even after 5 days, no technician came to see.
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                    H
                    hymaraj
                    Aug 18, 2022
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                    I purchased a Robolvac on June 30th and they said that it will be delivered within ten days and the product was not delivered, so I sai them to cance because of some personal reasons and they said ok.without any intimation and call they delivered the product on July 30 and even after that I even didn't get any call at the time of delivery.now from 3 days I didn't get any call.e
                    Eureka Forbes customer support has been notified about the posted complaint.
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                      N
                      Nitesh Jain G
                      from Bengaluru, Karnataka
                      Aug 18, 2022
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                      Address: Summanhalli circle, Bangalore 560079
                      Website: www.eurekaforbes.com

                      I bought EurekaForbes Aquaguard Glory water purifier and it was installed on 7th Aug 2022 and the same day i raised complaint as the water was leaking and since then nobody has shown up from EurekaForbes to fix the issue.
                      I called the customer service on daily basis and everytime they say tomorrow we will send the technician but no body shows up it has been 11 days since the complaint and the problem still persists.
                      Looks like EurekaForbes is fraudulent company
                      Eureka Forbes customer support has been notified about the posted complaint.
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                        A
                        ajrajsw
                        from Hyderabad, Telangana
                        Aug 17, 2022
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                        Address: Hyderabad

                        This is Rajesh Bandlamudi with customer ID [protected] and product serial no: [protected] have paid for the AMC on 19th July 2022 and the service technician came and fixed the new filters then the leakage was started but the technician told leakage will stop after 20 to 30 mins but the leakage was still happening, so I have raised complaint many time every day and customer care team will say that with in 24 hours we will slove the problem but nothing was happen even i didn't get any call from them. Please send me the experienced technician to fix my problem as soon as possible.I have buying water from out side i was not at all happy with the service.please do need full to solve my problem.i have send number of mails and calls to the customer care and [protected]@eurekaforbes.co.in and [protected]@eurekaforbes.co.in
                        Eureka Forbes customer support has been notified about the posted complaint.
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                          S
                          Suvikas
                          from Hyderabad, Andhra Pradesh
                          Aug 17, 2022
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                          Address: 4-3-76/1-100, royal crown apartment,flat no 105, Near Pragati college, Hanuman tekdi

                          Fraud done taken 5000/- RS no problem solved and phone switched off
                          Eureka Forbes customer support has been notified about the posted complaint.
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                            S
                            sksur
                            from Chennai, Tamil Nadu
                            Aug 17, 2022
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                            I have logged a complaint on 12 Aug as my latest Aqua guard water purifier not working.

                            I have called many time and sent many emails.. But there is no
                            action from their side to resolve this issue.

                            Task No[protected].
                            complaint CM[protected]
                            cust ID :[protected]

                            Made a worst decision to buy this Eureka forbes Aqua guard.
                            Is there any one awake in Eureka forbes to check this matter.
                            Eureka Forbes customer support has been notified about the posted complaint.
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                              S
                              Sarasv
                              from Chennai, Tamil Nadu
                              Aug 17, 2022
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                              Address: Anna nagar East Chennai

                              Have been using Eureka forbes water purifiers for the last three years. they collected AMC amount 4000 over phone by December 2021. But no filter membrane change so far. Simply came and clean the outer body.

                              I called that branch manager Tr.Ravichandran . He didn't response properly.

                              Simply cheated our 4000 rs. They doing like this for many people.

                              We decided to make a police complaint against this cheat.

                              Public pls pls pls don't buy Eureka forbes products.
                              Eureka Forbes customer support has been notified about the posted complaint.
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                                V
                                venurajagopal
                                from Hyderabad, Telangana
                                Aug 16, 2022
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                                Address: SAPNA APARTMENTS, FLAT # 102 , B.S.MAKTHA, BEGUMPET , HYDERBAD.

                                Our water purifier out put of pure water is very low.
                                Eureka Forbes customer support has been notified about the posted complaint.
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                                  K
                                  KP SRIKANTH
                                  Aug 13, 2022
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                                  Its been 1 week we raised a service request for repair.
                                  The tank is not filling at all
                                  And the water purifier is getting hot
                                  Ph: [protected]
                                  Eureka Forbes customer support has been notified about the posted complaint.
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                                    S
                                    Shashankbro
                                    from Allahabad, Uttar Pradesh
                                    Aug 13, 2022
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                                    Address: 186/173, Shahrarabagh, Allahabad

                                    I have purchased Amc plan of 2 years worth
                                    Rs INR 11000 on December 2021 and my
                                    Aquaguard is in the Am plan warranty.
                                    From the last few days my R.O is not
                                    working.I have also complained to the
                                    assigned service center but neither they
                                    have repaired nor they responded
                                    positively also the assistant Vijay kumar
                                    Maurya (Ph no-[protected]) who was
                                    assigned the duty to repair my RO is not
                                    responding.I kindly request the authority to
                                    take immediate action towards it as we are
                                    unable to drink water from last 3 days
                                    Eureka Forbes customer support has been notified about the posted complaint.
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                                      B
                                      Bhramar1959
                                      from Bhubaneswar, Odisha
                                      Aug 13, 2022
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                                      Address: Aquguard, bhubaneswar

                                      We have done AMC of aquaguard recently. and now our aquaguard is not functioning and while switching on it sounds of blast like electrical short circuit inside. One technician visited on 9th august and said the PCB will be replaced within 1 or 2 days. But till now It's 13th august and no repair or replacement done. Then why they advertise of best service if they don't have extra spare parts. After doin AMC if I will not get proper service then why to use. In this rainy season drinking outside water having aquaguard at home is not safe for health. Please resolve this. Complaint id CM[protected]
                                      Eureka Forbes customer support has been notified about the posted complaint.
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                                        M
                                        Malmar
                                        from Chennai, Tamil Nadu
                                        Aug 13, 2022
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                                        There product stopped working a month back since then iam trying to reach them and raising complaints but everyone are saying an technician will visit withinin 24 hours but no one came . It’s been 20 days almost And there always saying a technician will come but no one came, iam loosing my patience already
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