Eureka Forbes Complaints & Reviews

Worst product ever seen from Eureka, after just one month of purchasing the product it started giving problems. Made a complaint but after almost 7 days also they have not taken any action. I was strongly advised to take Kent RO but I made a very big mistake in having faith and spending almost Rs-20000. I will never buy any product from this company in my life again. Complaint number #-[protected]...

We had purchased water purifier from Eureka Forbes and even after several follow ups no one called or visited for installation even after stating possible health issues for family. Very poor service and terrible experience....

I have purchased water purifier. While renewing an AMC, they are asking for more money as my machine is out of contract !
This is totally illogical thing. Renewal itself happenes after expiry....

My AMC got expired and the sales team contacted me to renew. I was hesitant because the last one year the service by Aquaguard was terrible and not timely. I had to outsource water constantly.

I renewed my AMC 2 months back, but within a month the service light was blinking. I contacted eureka Forbes several times. The service person came and said he had to order and then it’s more than 3 weeks.
No one has come to...

My water purifier stops filtering the water and the tasks of the water is like the Raw one. I called Eureka forbes and they suggested to buy AMC services for 4, 350 and they will change the filters for once and I will receive 2 services for free. I did bought the AMC services and called the customer service to log a free compliant as on 27th. The lady told me the she raised a compliant and she also escalated. When I logged in as on 29th to...

O deepa.customercare

My name is Kishore and I Have raised so many complaints my purifier is not working,

Since 10th July 2021 I’m following up with Support team,

But issue not resolved

[protected],

[protected],

[protected],

They are saying it is pandemic situation if this is true how the people

from Eureka Forbes are...

I have taken service AMC for 3 year for water filter cum purifier and my customer ID is [protected] in the name of Asha Jain
AMC Period is[protected] to[protected] during the 3 year on the only 2 time candle change last change is[protected]
I book service on[protected] serviceman tell me your AMC expired and not change the candle. Please look into the matter and
solved the my complaint....

We have launched commplent on 25 th Aug as water is not coming and machine not working without attending the req status as made attended we are facing this issue more than 5 days now this kind of service is nit accepted from brand like aquagatd need your urgent attention on this...

I purchased a RoboVac and on 04 May 2021 i lodged a service request stating that the lid of the RoboVac has got stuck and is not opening. The issue is still pending despite passage of four months. The technician who examined it says the parts have not fetched yet. This is the standard answer for past four months. Off late i am getting calls from Eureka Forbes asking me to close the complaint and register a fresh complaint else they will not...

We bought an Aqua guard water purifier on[protected] and the same has already been repaired 4-6 times for water leakage. Still the leakage issue is not resolved. The product is still under warranty.

We are extremely unsatisfied with the product we bought and repeatedly requested the dealer to replace the machine if it cannot be fixed properly. However, the dealer is not cooperative and says that the company does not have any...

The worst aquaguard ever we have used. Don't go on advertising and other things. Service is also poor....

From 16th august 2021 My filter dr Aquaguard has completely stopped due to the chip in the filter..I had complained eureka forbes regarding the same they promised that they will send the technician for the change of filter even I took AMC also.. the Technicians are irresponsible and not even picking my call. Called the marketing personal and the service head they promised within one or two days it will be resolved but till now the filter...

We have bought AMC for water purifier.

from last one week, purifier has stopped working .Technician told that PMC is not working and they don't know when its going to be in stock.

We have been doing follow up with customer care team but they are just giving assurance but no resolution....

Technicians are irresponsible. Eureka service is the worst service. From Aug 11th im doing follow up, but till date my request didn't get resolved. In future I definitely not going to buy Eureka products. I'm highly disappointed....

Our kitchen is flooded due to water leaking from the RO after your maintenance person attended for regular service. It’s been 4 days and we have to take legal action if this continues with our kitchen getting damaged. Complaint number, the latest one is [protected]...

My complaints id:-[protected], issue:-unit not work, creation date:-11/08/2021, i had many time call and email this company.but no any action on my complaints.i have purches aquasure desire ro +uv+mtds.when
it is not working this time....

AMC was bought on June 18 2021, for the Aqua guard Enhance Pro product, its been 2 months still no resolution.
1. Complaint number [protected], if I try to escalate this in their site it says not a valid ticket.
2. I have called more than 50 times to get this solved, from 2 moths still they don't have any escalation process to address this kind of issue.
3. I have written to all the email id's which was provided by Customer...

This is the worst water purifier I have ever bought. It stopped working only after 2 months. Even worst than the product is the service of Eureka Forbes. They repaired the product and created several other problems like water started leaking, it stopped beeping, it even doesn't show tank full even when the tank is full. The worst experience that I am facing now is water overflows the tank.

It has been 2 months since I complained...

Maine es company me many times call and email kiya hua .but koi action nhi hua mere complaints regarding . jb mai company me call krta hu to wo log bolte h prolem solve ho jeaga but koi vi action nhi hota h.maine (aquasure desire ro+uv+mtds) purches kiya hu. jo ki product avi work nhi kr rha h.tab maine 11/08/2021 ko complain kiya hu .but mere complaint pe koi vi action nhi liya ja rha h.my compaints id:-[protected], issue:-unit not work,...

I have complained for water leaking after service threw AMC.
I have complained 4 days back, a guy named Anand visited and said i will come back tomorrow with part.
When i contacted him next day he say every time that i am coming.
Now 3 days is over nobody is cares.
I emailed a lot of time but there is one email id mentioned with name deepa it is useless.
Please don’t try to buy RO from this company.br...