Eureka Forbes Complaints & Reviews

I ordered a provogue ladies watch online from "http://www.provogue.com/eureka-offers" and i payed rs.449 for this product but i didn't get any message regarding order. I dont have any order reference number, not even received txt id.
So please rectify my problem or provide any number so that i can track my order.
Also let me know how to track the order....

My registered mobile number is [protected] and i have been chasing the eurekaforbes customer care since past 2months but no use!
For my water softner, i have raised couple of complaints saying that water is getting stagnated in main unit.
Eureka technicians have just came and left doing nothing. Now water is overflowing and its in worst condition within 6months o[censored]sage and its still under warranty.

On 26aug2019...

One number of dr. Aquaguard magna ro+uv was purchased on 29.05.18 against bill no. 1346. Now, on 13.08.19 amc was done for one year with rs. 5020.00. Another rs. 1060.00 had been charged extra for replacement of outside iron remover cartridge.
The telephone indicator of the machine had not been working properly just after completion of warranty period and it was shown to the person who attended to do the maintenance contract. But he...

Again this quarter service was delayed and from last two weeks this service boy told he will come this saturday phone no[protected] and when i called him today he says he cant come.. I have paid for two years service and this is how your service boy talks.. If you cant service why do you take money from customers??

Every time i should raise complaint and then only you resolve issues or can do something to fix this issue permanently???...

They literally spoiled the machine due to their poor knowledge about the product. It is purely failure of their after sales otherwise. Being a prestigious brand representative they don't know how to handle the customers. They even don't have their products informations and technicality. Under-skilled to handle, repair or diagnose the problems. We have eureka forbs dr. Aquaguard purifier. Magna hd ro+uv with biotron technology. It was working...

I have purchased water purifier on[protected] from eureka forbes ltd. From the date of purchase every month it is a problem in product (More then 10 times i was registered complaint from[protected]. Technician come and suggest change some filters accordingly i have changed. On[protected] again registered a complaint and technician visited and declared that all the filters gone since no replay from eureka forbes...

Hi,
I have raised request for my water purifier not working on 10th August.
The guy came and said the circuit board needs to replace and will be done next day.

I am waiting since then have raised the request multiple times on phone as well as through mail but every single time I am assured within 24hours your issue will be resolved.
I am not sure when there 24hours will be completed.

When...

I am customer of eureka forbes with customer code [protected].I have classic purifier under insured spares part period from[protected] to[protected] photocopy of receipt attached). I contacted with customer care and authorised dealer in hisar again and again for electric fault in purifier but no response.Now time comes for mandatory service.Again no .Response.I find this platform to contact higher authority of eureka forbes.Please provide us...

I ordered Eureka Forbes product from PayTM mall which got delivered on 27th August, 2019. I called on customer care number and requested for installation.
Today 6 days have passed and even after several reminders, the installation has not taken place.
Installation request no. provided by the co. is [protected].
There has been response from customer care executives as well....

I am the poor chap who believed in tall promises of aquaguard and purchased dr aquaguard geneus + model few months back in pune. As i was going to be shifted to chennai, i asked about the capability of this model to purify the chennai water.

The aquaguard team in pune confirmed that the geneus + model is best suited and i should go for it. Accordingly, i purchased the model.

After initial issues (First piece...

Dear sir/madam,
This is to intimate that i had telephonically requested one of your staff named mr. Sharma whose mobile no. Is [protected] for the repair of my aqua guard machine today at about 08:30 hrs.in the morning.
Instead of attending the complaint, he insisted that first i should take the amc as it is due in september 2019 and then he will do the needful.
I assured him that i will take the amc by paying the amount...

This is to bring to your notice that one of sales employee of eureka forbes limited has visited my place for selling of dr aquaguard magna machine hd ro.in nov'2018. And with his promise of after sales service & offer of provogue watch which will be delivered after approx. One months time post delivery of machine. After agreeing terms with your sales employee mr. Aayush jain[protected] we have ordered the machine which got delivered by 20th...

Hello,

I paid for amc for 2 years, and when the product was not working the next day itself, i repeatedly tried calling your service person (The number given for contact), the service person never came back and kept forwarding to another fake number. I mentioned to your eureka forbes customer support team also, and they mentioned there is no amc for your product. Felt like cheated by your service person for about rs. 9000+....

I have placed a service request to the customer care executive over phone and they have arrange the local representative from aqua bio care (Erode). The service representative has addressed the complaint after 1 week and replaced the ro kit & assured 1 year warranty for the same but after 10 - 15 days the ro has failed to process inlet water and the same has been complained to both the representative & customer care executive before 2 weeks,...

Today aquaguard service engineering visited chandra psd chettri for my purifier maintenance, [protected], he only show the eureka app on his mobile phone but not his identity due to net issues. He had cut some wire inside the purifier, the problem has been increased more. Now more time required for filtration & abnormal sound are arising, the engineerer told that the sound will remain same, please look in the matter unless i will take the...

Dear mam,

With utmost grievance i am writing this complaint to you, mam our customer id is [protected]. We have taken a water purifier magna uv model in 2016 from eureka forbes. Mam i am very upset to say that my mom mrs chandrika nair on whose name had received a service call from your eureka forbes executive last week and that to after 9 o clock at night as she being a lady was scare to pick up the call so i picked up the...

Customer code... [protected]
Bharat ghandat
Filter problem not service eureka forces company
Not certified complete bad service eureka forbes company this company service bad 😔 company not proper service in customer product eureka forces filter problem anyhow 3 month company speak to water problem customer no issue water problem company problem...

My service request number was [protected] initially and then changed to [protected] on 23rd.
The push pedal of the tap of my water purifier was broken since 20th august. 21st morning was the first time when i registered a complaint by calling their customer care number [protected]. After that, since yesterday i called more than 10 times on the same number, emailed deepa. [protected]@eurekaforbes.co.in but no still attended my service...

My product amc is being done on february 2019 but till august no technician will be visited on my door step. This is suppose to be very negligence. After a long time yesterday on 23/08/2019 a surprising technician visit my door step at last a technician will visit my door step. I have drunk dirty water till last six months so far. I am in a big trouble....

Respected madam/sir,

My aqua guard (Ro) is not operational since from last six (06) days, technician mr devram sambhaji khandare visited my house on 19th aug 2019, he said adapter is not working and at present it is not available, it will come in two to three days time, then we will put it, the aqua guard will be operational.

Six days has been passed nothing has been done, and here my whole family is suffering...