[Resolved]  Eureka Forbes — Bad experience of your product

Address:Allahabad, Uttar Pradesh, 211003

Respected sir
I am Prakash Chandra Shukla costumer ID-[protected] from Allahabad
I had purchased your Dr. Aquaguard classic+ on[protected].
Within one month I started noticing the defects in the product .(colour of water was yellow)
So I thought to co-ordinate with your company and get a repair.
But I don't know what is going wrong because first of all nobody came for a repair and on top of that we got a msg that your service has been completed .
We are tired of contacting your customer care routes and that's of no use.
It has been two months we are facing a lot of problems because of this .
The repair persons don't pick up the call and if they do so they talk very rudely and they are not ready to solve my problem .
I request you to please look into the matter and provide me a descent product as soon as possible.
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May 27, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
Eureka Forbes Customer Care's response
Dear Samarth,

I've escalated your concern to my team at Allahabad. They'll surely get in touch with you to service your product at the earliest.

Regards,
Anita
Verified Support
Apr 26, 2017
Eureka Forbes Customer Care's response
Dear Samarth,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Anita
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