[Resolved] Eureka Forbes — Bad post service | |||
We have purchased an top model purifier named AquaGuard Geneus, the after sales service is the worst i have encountered till date.I have raised 3 requests dating 1.1st may 2015 - complaint no.[protected] 2.31st may 2015 - complaint no.[protected] 3.6th june 2015 - complaint no..[protected] despite assurances over the phone, none of the them have actually come and reviewed the complaint, even if people have attended the call, would give excuses such as insufficient stock of filters and such.its been almost one and half month and got back any.Its really frustating. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Raja Prasad,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We are sorry to hear about your experience and regret the inconvenience caused to you. We request you to give us another chance to serve you with the best we have. We have made a note of your complaint number; our executive will get in touch with you and resolve your issue at the earliest. We will try our level best to not disappoint you with our services and look forward to a long term relationship with you.
Regards,
Eureka Forbes Team