Eureka Forbes — Bad service attitude and no response from last 15 days

Address:

Behind dairy farm, Jambikunta, Medak district, Telangana 502110

Hi sir,

This is Shyzer khan Mohammed, I have bought Aquaguard water purifier.
Just before 1 year of completion, a red signal on the unit started appearing. I have raised a request with service support and they said it is due to filter replacement is required you need to pay for the AMC, I have paid 4499/- for the AMC. But now they are not responding or replying to my calls.
It's been 15 days I'm calling them regularly.
My details are below
Customer id : [protected]
Service request: CM[protected]
AMC valid until: January 19, 2025