Bogus service requests are being raised under my name and your agents are automatically closing it. I am getting sms almost twice in a week of service request being raised. But i have not raised them. Please escalate this issue.
Our agents are logging fake service requests every month under my phone number and are automatically closing it.
This is a scam under my phone number in which they are trying to take money from your company.
Request you to please look into this as i am getting many sms that i have logged service requests.
Example of few service request logged under my name:[protected] and [protected]
I have not raised above service requests, they are all bogus. Raising such complaints simply by your agents is bad for your company itself.
Please escalate this to your management.
If not, i will have to escalate this. Was this information helpful? |
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