[Resolved] Eureka Forbes — cctv security system

.P Martin Jebaraj

Address:

560030

I have lodged a complaint to service my cctv system installed by eureka forbes. Nobody cares to take a note and attend. I paid thinking these guys will attend to customer complaint but they are as bad as others. There are 7 cameras and one door video answering system. I have stopped to talk with them because no action taken. Standard answer is "tomorrow servicing person will come. He will call before coming."

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Mar 5, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2020

Eureka Forbes Customer Care's response Dear Martin,

I'll surely look into this. Please send in your registered contact number/customer ID here. I will have my team connect with you.

Regards,
Anita

Verified Support

Jan 31, 2020

Eureka Forbes Customer Care's response Dear Martin,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Anita

Verified Support

Feb 03, 2020

Eureka Forbes Customer Care's response Dear Martin,

As I haven't received your details, your complaint has been closed from my end. Do connect in case you need any further assistance, and I'd be glad to help you.

Regards,
Anita