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Eureka Forbes

[Resolved]  Eureka Forbes — cheating and no invoice given

Address:530045
Website:www.eurekaforbes.com

We have brought a eurekha forbes aqua guard. The dealer visited our home gave us a demo and we brought the product next day (09/09/18). Dealer has promised us that he will bring invoice next day along with gifts worth 2500/- as we have done cashless payment. After that they have tortured us calling 5 - 6 times everyday do we want to buy a aquaguard. When i said i already brought one asked about invoice they said they will send soon. I have filed complaint with eurekha forbes twice and every time they close the complaint with out even solving issue. It's been two and half months and they didn't send us invoice or gifts.
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Jan 3, 2019
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2018
Eureka Forbes Customer Care's response Dear Sruthi,

I'll surely help you with your concern. Request you to share your registered contact number/customer ID here. My team will connect with you at the earliest.

Regards,
Piyush
Verified Support
Nov 16, 2018
Eureka Forbes Customer Care's response Dear Sruthi,

I am still awaiting your details. Kindly share the same as this will help me resolve your concern at the earliest.

Regards,
Piyush
Nov 16, 2018
Updated by sruthiyendru Hi, our registered mobile number is [protected]
Nov 20, 2018
Updated by sruthiyendru Hello, do you have plans to resolve our complaint
Verified Support
Nov 23, 2018
Eureka Forbes Customer Care's response Dear Sruthi,

Please re-share your registered contact number or customer ID via message as the details provided by you are showing protected. It will help my team to assist you further accordingly.

Regards,
Piyush
Verified Support
Nov 29, 2018
Eureka Forbes Customer Care's response Dear Sruthi,

I have received a feedback from my team that your concern has been resolved. You may get back to me in case of any doubts.

Regards,
Piyush
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    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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