[Resolved] Eureka Forbes — Cheating on service | |||
It was told that the water purified product is of lifetime free service. First of all the product delivery was delayed by 10 days. I had a tough time then and now again with amc. When the sales person promised me that there will be lifetime free service and all i have to do is make a phone call and the engineer will attend. The customer has to pay for spare parts if any. Now your company is charging rs. 400 per visit...Else i will have to take the product to service center? How can you expect someone to carry this product to t.Nagar for general service. Such a useless company i wud say, i should have gone with the local production.Now i have to pay rs.800 for the two machines what i have and i made my friends to pay as well. Why would your sales person lie? Now when he picks up the call to say "wrong number". Note: i purchased two for myself and referred two of my friends as well. You can reach me at[protected]. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi Vijai,
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been resolved.
Should you need any further assistance on any of our products or services, please feel free to write to us at [protected]@eurekaforbes.com.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.
Regards,
Eureka Forbes Team