[Resolved] Eureka Forbes — classic +

Ramesh Chandane

from Mumbai, Maharashtra

Address:

003, Shiv Parvati Park, New Colony,, SVP Rd, Kohojgaon, Ambernath (W), 421501

We have bought classic+ with extended amc @ 15000/-. Mr. Santosh jha, sales manager promised scratch guard with assured gift. We didn't receive any scratch card. Mr. Jha is not even responding our msg as well as phone.

Further, we have tested water in lab and found presence of bacteria e. Coli and coliform. Upon complaint eureka forbes collected sample and given clean cheat report which is manipulated and in favour of company.

I suggest not to buy any product as they are taking undue advantage of public trust. I am again going to test water in third party lab where i need to pay rs.2500/- for analysis.

We feel we have bought headache. This is very disappointing.

I am going to consumer court.

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Dec 29, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2019

Eureka Forbes Customer Care's response Dear Ramesh,

Your trust and faith are valuable to us. Please share your registered contact number and customer ID here, so that my team can connect with you to address your concern.

Regards,
Anita

Verified Support

Nov 27, 2019

Eureka Forbes Customer Care's response Dear Ramesh,

I am still awaiting the requested details. Kindly provide the same so that I can have my team get in touch with you to address your concern.

Regards,
Anita

Verified Support

Nov 28, 2019

Eureka Forbes Customer Care's response Dear Ramesh,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any further query. Thank you and have a great day!

Regards,
Anita