[Resolved]  Eureka Forbes — Combo offer amount not yet received

Address:700060

This is to inform you that i give an enquiry to buy a vacuum cleaner. Your representative having mobile number [protected] came to my house on 18/12/2016 and he serve a demo on the vacuum cleaner. I and my family are very much glad by seeing the demo. And we decided to buy the same on installment.
Your representative start showing the product manual and suggest me to buy a dr. Aeroguard purifier. He suggest me that if you buy both the product (Vacuum cleaner + dr. Aeroguard purifier), you will get a combo offer of rs. 1000/- discount on the products. Finally he take all the cheque and assure that the money will credited on your account by 2 days.
6 months passed by, but still i have not receive the amount. Every time i rang him, he gave me different type of excuse. I have face a very bad experience from your sales representative.in future i will not recommend any of my friend or relatives to buy the product from eureka forbes.
I have paid all the installment, and finally i will terminate my relation from eureka forbes.

Regards
Indrajit
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 21, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
Eureka Forbes Customer Care's response
Dear Indrajit,

I will get this checked with my team at Kolkata and soon get back to you with an update. Appreciate your patience meanwhile.

Regards,
Anita
Verified Support
Jul 17, 2017
Eureka Forbes Customer Care's response
Dear Indrajit,

I have received a feedback from my team that your issue has been resolved. You may get back to me in case of any doubts.

Regards,
Anita
Complaint comments 

Comments

Purification of water quantity is very very slow. it takes more than hours for one liter purification. water taste not good
It is useless service .2 days over nobody come to do repair my water purifier. To take and they come fast. To do the service they take too long. Branches are nearby only. But not responding.
3 times called customer care.
registered mobile number
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7762
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information