Eureka Forbes — Company not providing vaccum cleaner accessories! | |||||
Sir, two years ago I buy one eureka forbes (Easy clean plus )vaccum cleaner The vaccum cleaner is good but after an year the filter of the vaccum cleaner is damaged and the replacement of filter is needed.first I called customer helpline number they told me to contact service centre . Fine . Then I contact service centre they told me that part is not available on our centre, You should contact customer care. Then I again call customer care they again told me to contact service centre. Instead of providing assistance they are making fool of me to contact here and there and the part is not available and without part the cleaner is useless . So why did company manufacture products which donts have there service facilities just once you buy a product and then after it will be throwed out when it is useless. Was this information helpful? | |||||
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Eureka Forbes customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Sir,
I have call for demo in eureka forbes, sales person told me as per your location within 2, 3 days you have receive purifier, sales person call me every day 20, 25 times for buying product, after that i booked purifier.9 days ago I bought eureka forbes purifier product online. after that no any call from eureka forbes and no any call received from sales person. but yet i have not received my product. then i called eureka forbes customer care no., then that person told me call to our sale person. it means it is very bad delivery service. Eureka forbes not maintain delivery timeline as mentioned.
it is customer harassment case.
so could you pls solve these issue.
I have call for demo in eureka forbes, sales person told me as per your location within 2, 3 days you have receive purifier, sales person call me every day 20, 25 times for buying product, after that i booked purifier.9 days ago I bought eureka forbes purifier product online. after that no any call from eureka forbes and no any call received from sales person. but yet i have not received my product. then i called eureka forbes customer care no., then that person told me call to our sale person. it means it is very bad delivery service. Eureka forbes not maintain delivery timeline as mentioned.
it is customer harassment case.
so could you pls solve these issue.
Hi ltpl.tech,
We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.
Regards,
Eureka Forbes Team
We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.
Regards,
Eureka Forbes Team
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I have call for demo in eureka forbes, sales person told me as per your location within 2, 3 days you have receive purifier, sales person call me every day 20, 25 times for buying product, after that i booked purifier.9 days ago I bought eureka forbes purifier product online. after that no any call from eureka forbes and no any call received from sales person. but yet i have not received my product. then i called eureka forbes customer care no., then that person told me call to our sale person. it means it is very bad delivery service. Eureka forbes not maintain delivery timeline as mentioned.
it is customer harassment case.
so could you pls solve these issue.