Eureka Forbes — company that brings only cries not smiles to customers

Address:

Thane, Maharashtra

We purchased annual service contract from Eureka Forbes for 3 years on 12-mar-12 by paying 3640 rupees for our water purifier. After that one service was done on Jun-12. Since then no one has turned up for servicing our aquaguard. We called several times but they give only false promises. Latest complain registered on 22-oct-13 and no responce on that yet. We called call center several times but all the people and company as well is hopeless and useless. Their head of call center everytime promises us to get back within half an hour and nothing happens after that. Annual is their so called head of customer care on Mumbai level, she never answers her phone. All numbers which company provide on their website to take complaint on higher level are fake and no one answers them. We are highly disappointed with this brand. They are purring our health in jeopady by not servicing aquaguard on time even after paying. Eureka Forbes is cheating on their customers and they shodt change their tag line to company that brings only cries and not smiles to their customer. I would recommend to every one never to purchase any product from this fraudulent company.