Eureka Forbes — Complaint

Address:Chennai, Tamil Nadu, 600051
Website:www.eurekaforbes.com

We have purchased a water purifier from Eureka Forbes and taken AMC after warranty period. They are not even bothered to come for periodical service from the day one of AMC period. Their call centre executives are well trained to say just this sentence "WE WILL ARRANGE FOR A TECHNICIAN TODAY / TOMORROW FOR SURE. After a week of our request, they will say "WE HAVE ESCALATED YOUR REQUEST". After then your efforts will go and fed up calling them again and again. Those who are not treating your hard earned money can go with this Eureka Forbes. No other words. This is 11th day I am waiting for their technician to attend our water purifier complaint.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Rajesh Durairaj,

We regret the inconvenience caused to you. Please share with us your contact details/complaint no / customer ID and we will get back to you at the earliest.

Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7762
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information