[Resolved]  Eureka Forbes — Complaint on salesperson

Address:600056

I purchased dr aquaguard magna hd ro+uv (Order. No :[protected] as displayed in your website i paid rs.18, 490.00 (17, 490 in card and 1000 in cash) as requested by your sales executive mr. Ramesh (Sr no: 9099220) and when i request him for bill he says i will receive everything in invoice. But when i received the invoice it was billed only for rs 17490, so i inquired ramesh, he said that there is an cash back offer and he will repay the rs 1000 in person when he received it from his office. I been following up with him for the past 2 months but there is no proper response from him. Kindly look into this issue and help me to get my money asap. I suspect ramesh might be cheating me with your company name because in may apartment one of my friend purchased the same product from ramesh only for rs 17, 490.
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May 6, 2017
Complaint marked as Resolved 
Eureka Forbes customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
Eureka Forbes Customer Care's response
Dear Ashok,

Please share your registered contact number/customer ID so that my team can connect with you soon to address your concern.

Regards,
Anita
Verified Support
Mar 31, 2017
Eureka Forbes Customer Care's response
Dear Ashok,

I'm still awaiting your details. Kindly share the same as this will help me to resolve your issue at the earliest.

Regards,
Anita
Verified Support
Apr 03, 2017
Eureka Forbes Customer Care's response
Dear Ashok,

As I haven't heard back from you, I am unable to address your concern. Do let me know in case of any further assistance.

Regards,
Anita
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