[Resolved] Eureka Forbes — Complaint repeatedly ignored

VijayGupte

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

I am a resident of Kalyan West (Tilak Chowk Area), Mumbai. I had registered a complaint on 31st on march 2014 for i-nova water purifier which is under a yearly maintenance contract and the complaint number for the same being[protected]. However, the technician attended to analyse the problem and reported that he shall be coming the very next day to replace the transformer which he noticed was burnt. However, it is still unattended despite of bringing it to the notice of company 2-3 times since then.

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Related Eureka Forbes reviews

View all 7763 Eureka Forbes Reviews

Comments

Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear VijayGupte, we are sorry to hear about your experience and regret the inconvenience caused to you.

We have noted down your concern details and will make sure that we rectify the burnt transformer at the earliest.

Our executive will fix an appointment at your convenience and resolve this issue on priority.

We thank you for being associated with Eureka Forbes and pledge to serve you with the best we have.

Regards,

Eureka Forbes Team