[Resolved]  Eureka Forbes — Complaint taking casually

Address:

New Delhi, Delhi

Dear Sir,

25days back I put a query on net for Eureka Forbes R.O. .After that I rcvd a call from company(Mr Mukesh Jha, sales exc [protected]).He came to my place for demo.
After that I gave him a cheque of rs 14990 for water R.O. Afetr 2 days I got the dlvry. When my cheque cleared then he said your water flow is very low, this R.O. will not work here.You have 2 purchase a saperate motor(2400rs) for this.I said why you didn’t mentioned this at the time of demo, but he didn’t reply. When I didn’t found any solution, I agreed to purchase the motor.Then he gave another persons no. When I called him, he gave me anothers no.(Mr Kulvinder [protected]), but he also didn’t do anything, only replied 2morrow, 2morrow 2morrow.
After that I again went to Mr Mukesh Jha, then he replied I cant do anything I m in sales, not in service. Then he gave me Mr Deepak, s no(Are Service Incharge)[protected]. He also replied same, that 2morrow I will send a person for this but nobody came.
After lost I called in call center on 19/11/13( Complnt No[protected]an hour you will get the result, but didn’t find any result.
Called again in call center on 24th & 25th nov, but no result.
Now pls this is my humble request that help me in this matter ASAP coz I spent 15000rs but didn’t take anything. I will be very thankfull 2 you.

Thx n Rgds
AJAY SEHGAL
G 39, MALKA GANJ, DELHI-110007
[protected]
[protected]@yahoo.com.