Eureka Forbes — Complaint was not addressed

Address:

C-409 Aura County, Ubalenagar, Wagholi

Water purifier was not working properly, complain lodged to company on 9th March'23 (Complaint ID[protected] but their representative does not even bother to visit my house. Its more than 10days now.
I had to called multiple times and got escalated several times but its of no use. Till today no one has visited.
Imran is the vendor guy who manages my local area and I must say that he is not worth at all managing it. This is my worst experience with this guy, he did not even bother to reply my WhatsApp messages and he never answers phone calls.
We had to suffer a lot due to bad water.
I will ensure that I will opt out from AMC the day its over and will change my unit asap.

Wrost experience