[Resolved] Eureka Forbes — Credit card Debited Twice

garyrinku

from Delhi, Delhi

Address:	Dehradun, Uttarakhand, 248001
Website:	www.eurekaforbes.com

Hi,

I've purchased AMC online for my AQUA SURE RO NANO of Amount 3625 on 18th Mar'17 through my credit card number 1133 (last four digits), while doing the payment process due to some technical reason the payment was debited through my card but the confirmation of AMC done was not received at my end. So again I've did a payment of the same amount.

I've already logged the Query through customer care but still the issue is not resolved. The Request number is 98951837.

Now i am looking for my refund back of amount 3625, kindly get it done as earliest as possible.

Was this information helpful?

No (0)

Yes (0)

May 13, 2017

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2017

Eureka Forbes Customer Care's response Dear Satish,

I understand that your issue has been addressed here - http://bit.ly/2p6jLI8 and I shall take it forward accordingly.

Regards,
Anita

Verified Support

Jun 05, 2017

Eureka Forbes Customer Care's response Dear Satish,

I understand that my team has resolved your issue. Do get back in case you need any further assistance. Thank you for your cooperation.

Regards,
Anita