[Resolved]  Eureka Forbes — crystal uv service contract

Address:Kannur, Kerala

Hello,
Water flow had decreased in my crystal uv aqua sure water purifier, registered for service. A man named shijil came for service and told me best take a service contract for the same. Contract receipt number 27257145 datedr 01/02/17 to 31/01/18 and the service person informed me he will be changing the part as soon as it arrives. Despite my reminding them (Manu) that issue has not been resolved in december 2017 no further information. The same person came once and serviced the machine but did not change the said part as it had not arrived.
Now the service contract is over and i realised i have just been cheated! I was unfortunate enough to trust them.

Archana
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Jun 1, 2018
Complaint marked as Resolved 
Satisfied. Thanks.
Eureka Forbes customer support has been notified about the posted complaint.
Jun 01, 2018
Updated by Arsrj
Matter resolved. Thanks
Archana
Verified Support
Jun 01, 2018
Eureka Forbes Customer Care's response
Dear Archana,

I understand that your issue has been resolved. Feel free to get back in case you require any further assistance.

Regards,
Piyush
Complaint comments 

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Matter resolved
Thanks

Archana

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