Eureka Forbes — Data leakage- Scam- local service- Cheating money

Address:

Mumbai

Data leakers Eureka Forbes .
This is what happened to me due to the data leakage from your side.My Aquaguard third service was due on January 20, 2022 and I received a call from a person telling that he is Eureka Forbes technician by January 9th and he is coming for service. I told him to come and the guy came and did the service. I was not there at the home when the guy came, only my wife and my 2 year old daughter were there. By the time I reached he has completed the service and asked me to take two years service contract for 8250 Rs for which I accepted and paid the amount through debit card. The same fellow called me again telling that the amount got reversed so I have to pay the amount again. I checked through my bank and I told him the amount got debited after which he didn't call. Today I got a call from Eureka Forbes telling that my service is on due.I told them the service is already done last week and to my shock they told its not done from our side and it was attended by some local company and I was cheated Rs.8250. I asked them how the local company person got my number and came to know when my service to be done, they told me it's happening every month and some of our people are leaking the data, so you please complain to our company.What the hell is this, the person got my number through your people working in Eureka Forbes and i was not there when that person came.If something happened to my wife and kid who is responsible? It's you EUREKA FORBES LTD. for the details of your customers getting leaked to local people and getting cheated. I want you to take legal action against those cheaters and to lodge a police complaint against them. The amount I lost should be refunded. When I checked the bill it's Sureka forbes and really I wonder how your company technicians are involved in this type of scam.