[Resolved]  Eureka Forbes — defective eureka forbes water purifier

Address:

560061

Complaint no. [protected]
Complaint no. [protected]

Pathetic service and pathetic product

I would like to raise a request for the replacement of product immediately as there has been constant problems with the machine.

Water leakage problem.

I did contact eureka forbes and lodge a complaint and the unit has been service 3 - 4 times now in 1 month but the issue still persist.

Every time i log a complaint, like a parrot they keep repeating same stuff that they will send a senior tech to resolve the issue but the same engineer comes every time with blank face and it has got worse now.

I don't need anymore services and want a replacement unit or a complete refund.

I guess this eureka forbes company is no more the customer friendly company it used to be when it started water purified business.

Highly irresponsible response and no technical support

I demand my issues be resolved with immediate effect or i may take further action.
I have already made a point to advise any and everyone in my knowledge against buying any product of this company. I am highly disappointed with the performance of their product since beginning.