Eureka Forbes — DEFECTIVE PRODUCT Forbes Wet & Dry NXT Vacuum cleaner

Address:

Corporate Office B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel, Mumbai - 400 013, India.

We have purchased Forbes on[protected] from BAJA ELECTRONICS, VISAKHAPATNAM.
We have used it twice and encountered issues with the product after second use where the product did not turn on. In October, We gave it to the Eureka Forbes Service Center in Madhurawada, Visakhapatnam. Due to the unavailability of the technician and me being out of town, it had to be there for a while in November and december.
Unfortunately, the item does not function at all, I have enclosed a photocopy of my receipt for your reference. I have sent over product for motor issue in October itself after single use and they informed absence of technician. However due to the unavailability of the technician and me being out of town, it had to be there for a while in November and December.
Later I noticed holes in the drum and I raise a complained immediately. After several misguided trips to service center it seems that the Wet & Dry NXT Vacuum cleaner simply is a faulty product but the company refuses replacement.