[Resolved] Eureka Forbes — Defective product given

Navin K Srivastava

from Hyderabad, Telangana

Address:

Bangalore, Karnataka, 560037

I purchased AquaGaurd Magna HD RO+UV product in June, 2015. I filed a complain in July asking them to replace the product as water was having bad TDS level (>100). After two months also no one replaced it. Then I filed complain in October asking the company to refund the money and take the product back. They said they will refund the money but till now no action. Please take strict action against AquaGaurd for delivering bad product and not then not taking any action on the complain filed by customer. My number is [protected].

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Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2015

Eureka Forbes Customer Care's response Hi Navin,

Inconvenience regretted. We have made a note of your details and our customer care team will get in touch with you at the earliest.

Regards,
Eureka Forbes Team