[Resolved] Eureka Forbes — defective vacuum cleaner

sharath bhat

from Hyderabad, Telangana

Address:

500055

Hi Team, I purchased Forbes trendy steel vacuum cleaner yesterday(21st October 2018) at Kompally branch, it was delivered on same day. When I unboxed it I found that hose pipe is not getting connected to blower part.

I have already called Pai customer care today morning, they said they will send someone for inspection which didn't happen till now. Can you please look into this soon.

My contact number is [protected].

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Oct 26, 2018

Complaint marked as Resolved

Person from Eureka Forbes visited my place today and replaced hose pipe which solved my issue.

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

Eureka Forbes Customer Care's response Dear Sharath,

I've shared your concern along with your details with my team in Hyderabad. Be assured, they’ll connect with you as soon as possible for further assistance.

Regards,
Anita

Verified Support

Oct 27, 2018

Eureka Forbes Customer Care's response Dear Sharath,

Basis the feedback from my team, I understand that your concern has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Anita