[Resolved] Eureka Forbes — Delivery Issues

sandeeppatil1407

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I had booked Acquaguard UV plus RO from Eureka Forbes on May 26 (Gokul Gadkari from Eureka Forbes - mobile no [protected]) was the sales executive. I had dealt with Suresh Tambe before Gokul promised that machine will be delivered and installed by Wednesday, 28th. It is 3rd June and i am still awaiting delivery. I was told on Saturday that there is stock issue and i shall get delivery on Tuesday. Still nothing has happened. I am extremely disappointed with the service of Eureka Forbes. It is not living upto the promises. People over there do not take calls and they are unable to meet requirements Totally disappointed

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Aug 14, 2020

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

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Eureka Forbes Customer Care

from New Delhi, Delhi

Verified Support

Dear sandeeppatil1407, we are sorry to hear about your experience and regret the inconvenience caused to you.
Please allow us to have this checked, we will look into this matter and help you with the best we can.
We request you to give us another chance to serve you.
Please provide us with your contact details, our executive will get in touch with you and resolve this issue at the earliest.
We will make sure that the Water Purifier is delivered to you at the earliest.
Regards,
Eureka Forbes Team