Eureka Forbes — Denied or not responding to the customer complaint

Address:

Tower 11, Flat no.207, Skycity Apartments, Vanagaram, Chennai - 600095.

I have registered an complaint on 13th October 2021 regarding my water purifier aquaguard reviva RO is not working properly. Its under the AMC up to March 2022. I have paid 7500 rs for two years AMC. My water purifier is not working properly & it needs filter replacement. I have contacted several times to their customer care call centre(Mr. Karthik, Ms. Subha, Ms.Sruthi & Ms. Deepa). They have put my call on hold for more than half an hour. They were not responding for so long time. Their authorized service centre Krsh care, padi also haven't responded properly(Ms. priya & Mr. Kumar). I haven't received any call so far from eureka forbes. Need to file a case on eureka forbes for cheating the customer.