[Resolved] Eureka Forbes — Despite amc no service man turned up for servicing the water filter (aquaguard machine) at my home | |||
On 29th august 2016 i received an sms from eureka forbes that informing that mandatory service of my aquaguard was due in oct 2016. And on 12 sept 2016 i received another sms stating that aquaguard gwpdaflow has been completed by techniciazn mr alok kanhaiya singh. I am very very sorry to inform that nobody till date turned up for servicing the machine. I am surprised how a company of your stature has been cheating the customer by not carrying out servicing at prescribed intervals even though you have taken the money for amc. Please arrange to send a technician at the earliest to change the filter, carbon candle etc. And also to carry out proper servicing of the machine installed at my house for which amc has already been taken. My mobile no. Is [protected]. Please treat this matter as urgent and do the needful at the earliest. T m mani Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Eureka Forbes customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 Eureka Forbes Customer Care's response Hi Mani, I understand your disappointment. My team at Mulund will connect with you soon to address your concern.Regards, Seeema Verified Support Jan 16, 2017 Eureka Forbes Customer Care's response Hi Mani, I understand that your concern has been addressed. Do let me know for any further assistance.Regards, Seeema | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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