Eureka Forbes — Deteriorating service standard, rude staff, no proper system to respond calls.

Address:

400 706

After the contract for periodical service there is no follow up from the company.Had to call several times. Locating call is very difficult since recorded messages are always not responding. It seems once the co.Established it is monopolizing and there is no service at all. After replacement of candle also water has different taste.No follow up or interest to replace the magic lamp .Lack of service is reflected with the staff with rude behavior fully frustrated when inquired anything related to service. There is one supervisor mr stephen who is very rude and often back answer for any request and inquire for additional charge once visited just after expiry of the contract. Should inculcate and train how to deal with consumers and services to this type of frustrated staffs to keep up the goodwill it had once and spoiling when so many competitive better services are easily available.